Senior Systems Engineer
About GPL Technologies
GPL Technologies is a managed services, infrastructure, and technology services company serving media, entertainment, post-production, creative, and enterprise clients. We support complex studio environments where uptime, performance, security, and production continuity matter.
We are looking for a Senior Systems Engineer based in the Greater Los Angeles area who can support LA-based clients onsite. The right candidate is comfortable working hands-on in client environments, supporting production systems, and building reliable infrastructure for creative and technical teams.
Position Overview
The Senior Systems Engineer will design, support, troubleshoot, and improve client technology environments. This person should be able to support a studio or production environment from the ground up, including Windows, macOS, networking, storage, virtualization, backup, security, and monitoring.
The ideal candidate has strong MSP experience and can work across multiple client environments. Studio, post-production, VFX, or media and entertainment experience is highly valuable. The role requires technical depth, professional client communication, and fast problem-solving in production environments.
Key Responsibilities
Provide onsite and remote technical support for GPL’s Los Angeles-based clients
Design, deploy, and support infrastructure for studios, post-production companies, creative agencies, and enterprise clients
Administer Windows, macOS, and Linux environments
Support shared storage platforms, high-performance workstations, creative workflows, and production networks
Troubleshoot performance issues across servers, storage, networks, endpoints, and applications
Support Active Directory, Google Workspace, Microsoft 365, DNS, DHCP, VPN, firewalls, and identity systems
Manage virtualization environments such as VMware, Hyper-V, Proxmox, or Nutanix
Assist with backup, disaster recovery, monitoring, patching, and security hardening to comply with industry standards and prepare clients for routine audits
Create clear documentation, diagrams, runbooks, and client environment notes
Work closely with GPL account managers, project managers, engineering leadership, and field engineers
Escalate issues appropriately and communicate clearly with clients during outages or production-impacting events
Help reduce single-person dependencies by creating repeatable systems, standards, and documentation
Required Skills
7+ years of experience in systems engineering, including senior-level ownership of client environments
Experience supporting Windows Server, Active Directory, DNS, DHCP, Group Policy, and file services
Experience supporting macOS workstations in professional environments
Strong networking fundamentals, including TCP/IP, VLANs, routing, switching, VPNs, firewalls, and DNS troubleshooting
Experience with shared storage, NAS/SAN systems, permissions, snapshots, replication, and backup workflows
Experience with virtualization platforms such as VMware, Hyper-V, Proxmox, or Nutanix
Ability to troubleshoot complex issues across systems, networks, storage, and endpoints
Strong documentation and ticketing discipline, with client-facing communication skills
Ability to work onsite throughout Greater Los Angeles as required
Preferred Experience
MSP experience strongly preferred
Media and entertainment, post-production, VFX, animation, editorial, or creative studio experience preferred
Experience with Qumulo, Dell PowerScale/Isilon, TrueNAS, NetApp, or similar storage platforms
Experience with Adobe Creative Cloud, Avid, DaVinci Resolve, Autodesk tools, render farms, or production pipelines
Scripting or automation using Bash, PowerShell, Python, Ansible, or similar tools
Experience with monitoring, RMM, MDM, endpoint protection, and backup platforms
Cloud experience with AWS, Azure, or Google Cloud is a plus
Linux administration experience across distributions such as Ubuntu, Debian, Red Hat, Rocky Linux,…