Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life.
The Graco Intern Program offers more than just work experience—it’s a chance to make an impact. As an intern, you’ll take on projects that matter to the business, contribute to initiatives that drive progress, and develop skills that prepare you for what’s ahead. Throughout the program, you’ll expand your industry knowledge, collaborate with professionals who are passionate about doing things the right way, and experience a culture that thrives on new ideas and continual growth. You’ll also take part in events designed to support both your learning and personal development. The program concludes with a final presentation where you’ll showcase your achievements and the difference you’ve made.
The CRM Applications Intern position is responsible for assisting in the administration, support, enhancement, and data management of CRM platforms and related business applications. The individual in this position will gain hands-on experience with Salesforce and supporting business systems while collaborating with CRM administrators, developers, analysts, and business stakeholders. This role supports customer data management, business process improvements, reporting, integrations, and CRM adoption across the organization.
What You Will Do:
CRM Administration & Support
· Assist with day-to-day Salesforce administration activities, including user management, security assignments, permission updates, and basic system configuration.
· Support testing and validation of Salesforce enhancements, new features, and business process changes.
· Help maintain CRM data quality through ongoing monitoring, auditing, and cleanup activities.
· Participate in documenting business processes, system configurations, and user procedures.
· Assist in troubleshooting user issues and providing support to sales, marketing, customer service, and business teams.
Data Management & Integration
· Extract, transform, and prepare data from multiple business systems for import into Salesforce and other CRM-related platforms.
· Perform data cleansing, deduplication, standardization, and validation activities to improve data quality and accuracy.
· Assist with bulk data uploads and updates using Salesforce Data Loader and other ETL tools.
· Support CRM integration initiatives by validating data mappings, testing integrations, and analyzing data flows between systems.
· Create and maintain data quality reports and dashboards to identify trends, exceptions, and improvement opportunities.
· Help develop and document data governance standards and best practices.
Reporting & Business Insights
· Build and maintain Salesforce reports and dashboards to support business decision-making.
· Assist with analysis of lead management, customer engagement, and sales pipeline data.
· Support CRM analytics efforts by identifying opportunities to improve data visibility and reporting effectiveness.
· Work with business stakeholders to gather reporting requirements and translate them into actionable dashboards and metrics.
Cross-Functional Partnership
· Collaborate with sales, marketing, customer service, digital experience, and operations teams to understand business requirements and support CRM initiatives.
· Participate in projects related to lead management, customer data improvements, system integrations, and process automation.
· Work alongside CRM administrators, developers, and analysts to implement solutions that improve user experience and operational efficiency.
· Stay current on Salesforce platform capabilities, CRM best…