Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life.
Where You’ll Work – GEMA, a subsidiary of Graco, Inc.
Gema is the leading manufacturer of electrostatic powder coating equipment and systems. From simple hand coating to fully automated powder coating systems, Gema offers solutions that meet the high demands and requirements of customers around the world in a wide range of industrial sectors.
Gema direct operations are located in Switzerland (worldwide headquarters), USA (Indianapolis, Indiana), Germany, UK, Italy, France, China, Japan and Mexico, along
with a broad network of distributors in more than 60 countries, selling our products to a wide range of industrial users.
Ready to join us?
Evaluate and upgrade Gema's existing customers' powder systems, to assist in selling retrofit/conversion packages and to follow up with customer to ensure satisfaction with product performance.
Gema is a leading supplier in the area of electrostatic powder coating with a worldwide presence. Around the world there are more than 3,500 automatic systems with booths and far more than 250,000 powder guns from Gema in use. From simple hand coating through to fully automated powder coating, Gema offers solutions that meet the high demands and requirements of customers around the world in a wide range of industrial sectors. Since 2012, Gema has been a part of Graco, Inc., an internationally leading manufacturer of liquid conveyance systems and components.
Essential Duties & Responsibilities:
Troubleshoot and service equipment in customer's facility by scheduling in advance, by unscheduled courtesy visits or emergency service calls. Troubleshooting may require the use of a variety of electrical and mechanical tools provided by the customer or by Gema. Coordination with the Key service, Installation, Product Development and Sales personnel is required.
Understand and be able to assist or demonstrate applications expertise and physical capabilities with all Gema equipment across all products available. This includes visiting customer facilities and providing information and direction in solving application problems or recommending improvements in process efficiency.
Evaluate and upgrade Gema's existing customers' powder systems to enhance customer relations and open the door to sales potential by performing an audit of existing equipment performance. This may include, but is not limited to, gathering data on amount of power sprayed from guns, amount of powder applied to part, film thickness measurements, production data and product dimensional information. From data collected, submit findings and recommendations to office to be prepared into a formalized proposal. Finally, as needed, present proposal to customer.
Provide working supervision and installation assistance of Booth Systems, Retrofit and Conversion Packages by working with customer supplied work crew, outside contractors or Gema supplied installation crew. Direction on how to properly locate, install, start up and troubleshoot equipment being installed. Responsibility of installation will be expected when work crew is not provided.
Assist distributors and regional sales managers in sales of all Gema equipment on an as-needed basis, be involved in the selling process for new equipment purchases. This would include demonstrating or discussing with customers features and benefits of our products and service programs. Also, this position should be able to present and sell service agreements to new and existing customers and perform paid service calls as needed .
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