Gradial is building the AI-native system of work for enterprise marketing. Our agents turn ideas into live campaigns by executing across the tools, teams, and workflows enterprises already use—from content authoring and campaign assembly to quality assurance and brand compliance. We give marketers and creatives more time to shape brands, understand customers, and create work that moves people.
We’re tackling some of the hardest problems in applied AI: building agent harnesses, sandboxed execution environments, and orchestration that enable agents to plan, act, and verify their work reliably at enterprise scale. We’re growing rapidly, winning Fortune 500 and enterprise customers including AWS, T-Mobile, and Prudential. Our $65 million Series C led by Insight Partners is accelerating that momentum.
Join us to help define how people and AI agents work together. We move with urgency, reason from first principles, and take ownership from idea to customer impact. You’ll shape the product, own consequential problems, and build systems that some of the world’s leading brands depend on every day.
The Role
Gradial is looking for an Agentic Transformation Manager to help some of the world's largest enterprises rethink how marketing work gets done in the age of AI agents. You'll lead strategic customer engagements that move beyond deploying technology to fundamentally redesigning workflows, operating models and how organizations measure value.
You'll own transformation engagements across two strategic enterprise customers, working closely with Account Directors, Forward Deployed Product Managers and Forward Deployed Engineers. While those teams own the ongoing customer relationship and technical delivery, you'll focus on how people, processes and AI agents come together to create meaningful business outcomes.
This is a hands-on individual contributor role for someone who can move confidently between executive conversations, collaborative workshops, detailed process design and financial modeling. You'll work directly with customer teams to understand how they operate today, design how they should operate tomorrow and build the business case to make that transformation real.
This role is based in our Seattle HQ, with up to 30% travel for customer engagements and workshops.
What You'll Own
Lead enterprise transformation engagements across two strategic customers, owning discovery, operating model design, value measurement and executive recommendations from start to finish.
Redesign how marketing organizations operate by identifying opportunities for AI agents to take on work, eliminate manual handoffs and fundamentally improve how teams execute.
Facilitate collaborative workshops with executives, functional leaders and practitioners to map existing processes, challenge assumptions and co-design future-state workflows.
Define new operating models that clarify how people and AI agents work together, including responsibilities, decision rights, governance and processes.
Build financial models and business cases that quantify the impact of transformation through reduced cycle times, improved productivity, automation rates and measurable cost savings.
Establish clear success metrics and baselines that connect customer transformation initiatives to tangible business outcomes and support ongoing measurement of realized value.
Present transformation strategies and value assessments to senior customer stakeholders, translating complex operational changes into clear recommendations and investment decisions.
Partner with Account Directors and delivery teams to align transformation roadmaps with customer priorities, commercial commitments and technical implementation plans.
Lead discovery and transformation workshops for prospective customers alongside Sales and Solutions Engineering, helping enterprise buyers understand the operational and financial opportunity of agentic AI.
Develop repeatable methodologies and frameworks that improve how Gradial…