We’re looking for talented professionals to join us in bringing smart money management and payment solutions to everyone’s fingertips.
This position is classified as structured hybrid, with an expectation of a minimum of three (3) days per week working in the office and flexibility to work remotely on the remaining days. On-site expectations may evolve over time to support business needs, with clear communication provided in advance.
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JOB DESCRIPTION
Location Requirement
This position is open only to candidates who can work in one of the following approved locations:
Los Angeles, CA (West LA); San Francisco, CA (SoMa); San Diego, CA; or Tampa, FL (Westshore District)
Job Description
Principal Product Manager
Job Summary
The Principal Product Solutions Manager leads the intake, discovery, and solutioning of Green Dot’s partner payments products and services, while driving broader product strategy and lifecycle execution for the Payments Platform. This role plays a critical part in ensuring work is fully defined, technically feasible, and operationally ready before entering Product execution and delivery. It focuses on the front end of the product lifecycle (Intake through Discovery and Pre-Commit readiness), improving the quality, consistency, and completeness of inputs that drive successful delivery.
In addition, this role partners closely with Product leadership to shape and define product strategy, set requirements, and ensure alignment to customer, partner, and business objectives across the product lifecycle. The Product Solutions Lead partners cross-functionally across Product, Engineering, Operations, Compliance/Risk, and Business stakeholders to coordinate early-stage shaping activities, validate dependencies and risks, and ensure readiness for Product prioritization and commitment. The Principal Product Solutions Manager is accountable for ensuring that work entering Product planning is complete, connected, actionable, and aligned to overall product strategy.
Key Responsibilities
Lifecycle Readiness & Input Completeness
· Own readiness and completeness of work across Intake, Discovery, and Pre-Commit stages
· Ensure all required inputs are defined, connected, and consistent before Product Delivery engagement
Validate that work meets the criteria for “ready for Product” including:
· Clear requirements
· Defined dependencies and risks
· Technical feasibility
· Sufficient business context for prioritization
Intake & Discovery Coordination
Drive continuity across early lifecycle milestones including:
· Intake questionnaire completion and classification
· Customer and regulatory impact identification
· High-level requirements definition and shaping
· Initial sizing and feasibility assessment
· Preliminary business case development
· Coordinate across Product, Engineering, Compliance/Risk, Operations, and Business teams to ensure inputs are complete and aligned
Technical Translation & Feasibility Validation
· Partner with Engineering to validate feasibility early and reduce rework downstream
· Structure inputs to enable targeted, efficient engineering engagement
· Ensure dependencies, constraints, and risks are identified and documented before commitment
Cross-Functional Coordination
Serve as the central coordinator across:
· Product (requirements shaping and prioritization readiness)
· Engineering (feasibility, sizing, dependencies)
· Compliance/Risk and Operations (impact and operational readiness)
· Business stakeholders (context and value articulation)
· Ensure clear ownership and accountability at each lifecycle milestone and handoff
Product Enablement
· Reduce Product Delivery teams’ upstream workload by owning early shaping and readiness activities
· Provide Product Delivery teams with “commit-ready” inputs to support…