Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.
Learn more about the company's Customized Polymer , Sustainable Fiber , Durable Metal , and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.
OUR VISION:
To Be the Advantage That Helps Our Customers Win.
OUR PURPOSE:
Creating packaging solutions for life’s essentials.
Job Requisition #:
035344 Inside Sales Representative - Small Plastics (Open)
Job Description:
Summary: Supports revenue growth through a hybrid role combining small & mid-sized customer management (70%) and business development / lead generation (30%). Owns the full sales cycle for assigned small and mid-sized accounts while also generating and qualifying new business opportunities. Operates as the primary point of contact for assigned accounts and executes multi-channel prospecting to drive new logo acquisition and pipeline growth. Inside Sales Representatives function as full-cycle sellers for smaller accounts, operating with similar expectations to Field Sales within defined deal size and account threshold and remote activities as Virtual meetings, calls, follow-up emails, etc.
Key Responsibilities
Customer Management (Small & Mid-Sized Accounts)
Own and manage a portfolio of small and mid-sized accounts
Serve as primary point of contact for all commercial interactions
Manage the full sales cycle from qualification through close
Prepare quotes, negotiate pricing within guidelines, and close transactions end-to-end
Identify and execute cross-sell and upsell opportunities to expand share of wallet
Maintain regular customer contact cadence and proactively manage account health
Contribute to account planning and growth strategies
Ensure smooth transition to Customer Service for order execution and fulfillment
Business Development & Lead Generation
Generate and qualify new logo opportunities aligned to defined target profiles
Execute outreach through Marketing Qualified Leads (MQLs), Inbound leads (web, trade shows, campaigns), Outbound prospecting (cold outreach, call blocks, email sequences), and Reactivation of dormant accounts
Research prospects, build target account lists, and execute multi-step prospecting cadences
Qualify leads based on fit, need, and revenue potential
Enter and manage opportunities in CRM and advance through early sales stages
Escalate high-value or complex opportunities to Field Sales (ASMs) where appropriate
Pipeline & Execution Discipline
Maintain accurate, up-to-date pipeline in CRM
Manage a balanced pipeline across existing account expansion and new logo opportunities
Execute structured activity cadence (calls, emails, meetings) to drive pipeline progression
Adhere to pricing, compliance, and governance standards
Cross-Functional Collaboration
Partner with Field Sales, Customer Service, Pricing, and Operations to deliver seamless customer experience
Share customer insights with Marketing and Product teams to inform campaigns and offerings
Escalate service or quality issues and ensure resolution
Performs other duties as assigned.
Education & Experience
Typically possesses a Bachelor's degree (or equivalent)
Typically requires 4-8 years of experience.
Knowledge & Skills
Proficiency with CRM for pipeline, forecasting, and account management.
Strong commercial acumen with demonstrated pricing and negotiation capability.
Clear, concise communication (written and verbal) with executive presence.
Ability to analyze data to generate insights and action plans.
Collaborative working style with cross-functional teams (Operations, Supply Chain, Finance, Quality).
Organized, disciplined…