About Us : The Griffin Museum of Science and Industry is the largest and most interactive science museum in the Western Hemisphere. Griffin Museum of Science and Industry (Griffin MSI) exposes guests of all ages to awe-inspiring exhibitions that spark curiosity and bring science to life. Griffin MSI’s mission – to inspire the inventive genius in everyone – is realized through its world-class exhibitions and engaging guest experiences. The Griffin Museum of Science and Industry provides programs and experiences that deepen the engagement of students and teachers in science and science-related disciplines, with a vision to inspire and motivate our children to achieve their full potential in the fields of science, technology, engineering and math.
We offer a creative, collaborative, and innovative environment for our employees. Our employees get great perks such as: benefits starting day one of your employment, free admission to Griffin MSI for family and friends, free admission to other museums, free parking in Griffin MSI’s garage and more! If you are equally passionate about our vision and want to be surrounded by a team of dynamic, smart and innovative people, the Griffin Museum of Science and Industry is the right place for you!
The Job: The Donor Data and System Manager is responsible for managing donor data, including reporting, analytics, data integrity and integration of data from other databases. Team management includes gift processing, membership processing, online gifts, reporting, receipting, financial reconciliation and special projects.
Responsibilities:
Data Management Maintain accurate donor data, including data entry, gift processing, list generation, statistical reports, analysis, and donor receipts
Support the business with detailed analysis and concise reporting/dashboards leveraging multiple organizational data sets. Create ad hoc reports and analysis as required in a timely manner.
Leverage constituent data to support the organizations goals. Efficiently capture and manage data.
Build relationships and work with External Affairs, IT and Finance team members and other Museum teams to drive collaboration and communication on data projects and systems.
Gift reconciliation within the department and Finance team monthly.
Develop and maintain dynamic policies and procedures for the database and team processes.
Partner with IT to assist in managing the database and systems to ensure all confidentiality and security standards as it relates to donor data are followed. Additionally, ensure compliance with the Museum’s policies and procedures around data. Familiarity with PCI and PII compliance.
In collaboration with department leadership, maintain relationships with applicable vendors.
Coordinate data management from the Museum’s database across other software.
Identifies opportunities for process and system improvement to increase efficiency and improves the quality of External Affairs data.
Oversee the electronic filing systems related to records in the database, including gift and membership documentation.
Serve as a contact for internal and external sources for gift transactions.
Oversee the External Affairs Services Portal and Data Request Portal related to constituent data.
Data Integrity Research and follow-up as required for reconciliation of discrepancies, and to maintain a thorough understanding of database content.
Respond to queries to the annual audit.
Maintain individual and organizational records.
Develop and perform routine processes and audits to ensure accuracy, quality assurance, and data integrity.
Other duties as assigned.
Qualifications Five (5) to seven (7) years’ experience with non-profit development (fundraising) system and operation functions
Strong project management skills
1-2 years’ experience of management preferred
Bachelor’s degree required
Strong attention to details, and ability to organize and prioritize is required.
Experience distinguishing between various donor and gift…