Groma is blending real estate and technology to unlock a new real estate asset class while making it easier for everyone, from institutional investors to the residents in our buildings, to participate in ownership. Our property technology platform uses AI to bring new efficiencies to the small unit count multifamily sector, enabling us to efficiently acquire, upgrade, and operate multifamily buildings and bring institutional performance to historically overlooked sectors. Our investor technology platform makes owning these assets accessible to a broad array of investors, with bespoke vehicles available to institutional and family office investors and our flagship vehicle, the blockchain-powered GromaREIT, available to everyone, with a special focus on enabling ownership for the residents in our buildings. Visit www.groma.com to learn more about us.
About the Role
We are seeking a motivated Junior Property Manager to support the daily operations of a midsize property in our portfolio, located in Boston, MA. The ideal candidate is organized, detail-oriented, and eager to grow their property management career. This role works closely with the property management and maintenance teams to ensure smooth day-to-day operations while taking on increasing responsibility across key functional areas. This position will work out of our HQ located in downtown Boston.
Facility Management
Support the day-to-day operations of our properties
Ensure that properties are maintained to a high standard and in compliance with all relevant regulations and codes
Conduct regular property inspections to identify maintenance issues and coordinate timely resolution
Assist with emergency service coordination and generate incident reports as needed
Develop a working knowledge of maintenance programs and capital improvement projects to support efficient operations and resident service requests
Collaboration
Work alongside Property Operations team members, including maintenance technicians and associates, to carry out daily responsibilities
Analyze rents to aid in substantiating property underwriting
Support team in monitoring regulatory compliance and reinforcing company policies and procedures
Assist in developing and maintaining relationships with local vendors and contractors
Participate in bidding out property services to vendors and support the review of vendor contracts
Resident Services
Handle resident inquiries and concerns in a professional and timely manner
Coordinate onsite resident events to foster community and manage use of onsite amenities (gym, rec room, pool, roof deck, etc.)
Support leasing efforts for available units and assist with property marketing
Coordinate resident on-boarding and off-boarding processes, and assist with eviction procedures in partnership with legal counsel
Property Reporting
Track and report leasing operations metrics including responding to inquiries, coordinating tours, processing applications, lead-to-lease conversion and assisting with lease execution and renewals
Assist in managing property-level budgets and tracking expenses to ensure alignment with allocated budgets
Prepare and maintain operating reports on a weekly, monthly, and annual cadence
Track delinquency and unpaid balances and support collections efforts on past and current residents
Experience
2–3 years of experience in property management or a related real estate operations field
Strong organizational, documentation, and task management skills
Excellent communication and interpersonal skills
Knowledge of relevant laws and regulations related to property management, including fair housing laws
Familiarity with Greater Boston Area real estate market
Ability to work both independently and collaboratively as part of a team
Availability to work evenings and weekends as needed
About our Culture
At Groma, we’re looking to build something big and are on a very fast growth trajectory. While a healthy work-life balance is important to our team, we want to be…