.5 to .9 FTE Positions Available / 20 to 36 hours per week
Positions available in Primary Care and Urgent Care
This position is eligible for a $3000 INCENTIVE for joining GHC!(Amount prorated based on FTE)
If you’re passionate about helping patients and making a positive difference every day, we’d love to hear from you—particularly if you communicate clearly, stay highly organized, and thrive in a fast-paced, team-oriented environment. We’re looking for a Care Team Specialist (CTS) to join our collaborative, patient-centered clinic team. In this role, you’ll play a key part in supporting both clinical and administrative workflows to ensure high-quality care and a smooth patient experience.
The Care Team Specialist (CTS) Urgent Care participates as a member of a care team and supports high quality patient care including engaging patients in maintaining their physical and mental well-being. The Care Team Specialist Urgent Care performs technical, clinical, and administrative tasks which contribute to the smooth workflow and quality patient care experience in the clinic. Responsibilities include, but are not limited to pre-visit preparation, monitoring patient flow, rooming patients, obtaining patient histories and vital signs, managing certain test results following protocols, supporting Epic in-basket workflow, returning phone calls and assisting with medical examinations and procedures.. The Care Team Specialist Urgent Care assists and collaborates with the Registered Nurses and Medical Providers in the management and coordination of patient care. The CTS UC staff will participate in the review of team/provider in-baskets and My Chart messages for the assigned care team. Practitioner and Registered Nurse staff may delegate assignments to the Care Team Specialist UC. CTS UC staff at GHC-SCW will have successfully completed medical assistant training or licensed practical nurse training or Paramedic training from an accredited program.
GHC-SCW is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. In dedication to the health and well-being of our employees, we offer a comprehensive benefits package that includes health and dental insurance, along with paid short-term disability, long-term disability, and life insurance. Additional benefits include a flexible spending account, employee assistance programs, tuition reimbursement, pet insurance, eyewear discounts, and more. Check us out by clicking on Many Talents, One Mission! The Benefits of Working at GHC-SCW.
Job Specific Minimum Qualifications
Must meet the requirements for a Medical Assistant (MA), a Licensed Practical Nurse (LPN), or an EMT as described below:
Medical Assistants must have successfully completed an MA training program from an accredited school or program and must be eligible for and receive national certification within six (6) months of employment or must have three years of MA experience and have current national certification. Medical Assistants must obtain national certification from one of the following certifying organizations and must maintain certification by meeting CME requirements:
National Healthcareer Association (CCMA); or
American Association of Medical Assistants (AAMA); or
American Registry of Medical Assistants (ARMA); or
National Center for Competency Testing (NCCT); or
By an approved and accredited certifying organization with CME requirements.
Licensed Practical Nurses must have successfully completed an LPN training program from an accredited school or program. In addition, LPNs must have current licensure as a practical nurse in the State of Wisconsin or must obtain licensure as a practical nurse in the State of Wisconsin within six (6) months of employment.
Emergency Medical Technicians (EMTs) must have successfully completed an approved training program and have a valid State of Wisconsin license of one of the following:
Emergency Medical Technician (EMT); or
Advanced Emergency…