Grove Collaborative is a sustainability-focused consumer products company creating household and personal care essentials that are effective, beautifully designed, and healthier for people and the planet. We are a certified B Corp, plastic-neutral, and on a mission to transform the CPG industry for good.
THE ROLE
Grove is looking for a hands-on, results-driven Fulfillment Operations Supervisor to join our team and help deliver exceptional experiences to our customers nationwide. In this role, you’ll be responsible for overseeing outbound operations and ensuring the safety, performance, and engagement of our weekday shift. This shift runs from Monday through Thursday from 6:00am - 4:30pm, but flexibility is expected to support the needs of the business.
You’ll report to the Senior Manager of Fulfillment Operations and play a critical role in keeping our facility efficient, compliant, and aligned to Grove’s high standards of service.
WHAT YOU’LL GET TO DO
Lead daily operations for outbound fulfillment during assigned shift
Ensure safe, accurate, and timely order fulfillment aligned with performance targets and KPIs
Supervise and motivate a team of 100+ associates, driving productivity and quality while maintaining high morale
Support employee development, training, and coaching—including recognition, performance feedback, and corrective actions
Implement continuous improvement initiatives across workflows, safety, and warehouse systems
Partner cross-functionally with HR, Safety, Facilities, and other department leaders to support shift execution
Track and report production metrics, offering data-driven recommendations to improve processes
Manage labor tracking, including reviewing timecards and attendance reports for accuracy
Oversee the employee lifecycle on your team, including interviewing, onboarding and offboarding associates
Ensure compliance with Grove’s safety protocols and operational policies
Provide structured shift pass-downs and maintain documentation of hand-offs and incident reporting
ABOUT YOU
3–5+ years of leadership experience in fulfillment, distribution, or logistics, with proven success managing large teams (100+)
A team-first, hands-on leadership style with high integrity and accountability
Proven success managing competing priorities and navigating change
Strong organizational skills and attention to detail
Strong command of warehouse systems (e.g., WMS such as Manhattan, HighJump) and comfort with Microsoft Office Suite
Working knowledge of LEAN, Kaizen, or similar continuous improvement methodologies
Clear, professional written and verbal communication skills
Bachelor’s degree in Operations, Supply Chain, Engineering, or related field preferred
Drug Screening and Background Check Notice: You will play a key role in ensuring Grove maintains a safe, healthy, and productive work environment. As a result, any job offer for this role is conditional on successfully passing a drug test and a background screen before your start date. Additionally, you will be subject to random drug tests during your employment.
WHAT'S IN IT FOR YOU
Competitive benefits - medical, vision, dental
Equity - shared success is core to our mission
Flexible Paid Time Off - we care most about results
Free VIP membership and 25% employee discount
Working for a company that believes that a small group of people can change the world for the better by creating products and funding initiatives that help the planet!
COMPENSATION
$64,000-72,000. In addition to the base salary, this role is eligible for an annual incentive target (bonus) and equity.
MORE ABOUT GROVE
Grove Collaborative Holdings, Inc. (NYSE: GROV) is the one-stop online destination for everyday essentials that create a healthier home and planet. Explore thousands of thoughtfully vetted products for every room and everyone in your home, including household cleaning, personal care, health and wellness, laundry, clean beauty, kitchen, pantry, kids, baby, pet care, and beyond.…