IT Asset Manager
Position Summary
Every day, Guardian gives 27 million people the security they deserve through our insurance and wealth management products and services. Since our founding in 1860, our long-term view has helped our customers prepare for whatever life brings whether starting a family, planning for the future, or taking care of employees. Today we’re a Fortune 250 company and a leading provider of life, disability and other benefits for individuals, at the workplace and through government sponsored programs.
Are you an experienced IT Asset Management professional who is passionate about establishing trusted asset data, strong lifecycle controls, and effective governance across enterprise hardware and software? Do you excel at balancing operational discipline, license compliance, cost optimization, audit readiness, and partnership across technology and business teams? If so, Guardian Life is looking for an IT Asset Manager to help advance our enterprise IT Asset Management capabilities.
In this role, you will lead and mature the processes used to track, govern, and manage hardware and software assets throughout their lifecycles. You will partner with Procurement, Finance, Cybersecurity, Infrastructure, End User Technology, Application teams, and other stakeholders to improve asset visibility, strengthen controls, support audits, optimize software licensing, and enable data-driven decisions. You will also help ensure our IT Asset Management tooling, processes, and data remain accurate, scalable, and aligned with ITIL and industry best practices.
You are
An experienced IT Asset Management professional who is passionate about establishing trusted asset data, strong lifecycle controls, and effective governance across enterprise hardware and software
Excel at balancing operational discipline, license compliance, cost optimization, audit readiness, and partnership across technology and business teams
You have
Bachelor’s degree in Information Technology, Business, Finance, or a related field, or equivalent relevant experience.
5+ years of hands-on experience in IT Asset Management, including responsibility for hardware and software asset lifecycle management.
Proven experience establishing or operating ITAM governance, policies, controls, inventory practices, compliance processes, and audit support in a complex enterprise environment.
Experience managing software licensing and compliance activities, including entitlement tracking, normalization, reconciliation, renewals, reclamation, and optimization.
Experience with a software asset management tool such as ServiceNow Software Asset Management Professional (SAMPro), Flexera, or a comparable enterprise solution.
Working knowledge of hardware asset management concepts, inventory controls, asset lifecycle practices, and relationships among asset, procurement, discovery, endpoint, and CMDB data.
Understanding of common software licensing models and the ability to interpret licensing, entitlement, and usage data to identify compliance risk and optimization opportunities.
Strong analytical and problem-solving skills with a data-driven approach to decision-making and continuous improvement.
Ability to develop meaningful ITAM metrics, dashboards, compliance reporting, and executive-level insights.
Excellent written and verbal communication skills, with the ability to work effectively with technical, financial, procurement, security, legal, and business stakeholders.
Experience managing cross-functional initiatives and driving accountability where ownership spans multiple teams.
Strong understanding of IT Service Management processes and ITIL principles; ITIL 4 Foundation certification is a plus.
IT Asset Management or vendor-specific certifications such as IAITAM, ServiceNow CIS-SAM/CIS-HAM, or Flexera certifications are a plus.
Familiarity with relevant governance, security, and control frameworks such as COBIT and NIST is advantageous.
You will
Define, implement, and…