Nashville, Tennessee, United States of America Extraordinary Care. Extraordinary Careers.
With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.
Middle Tennessee Pharmacy Services, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Nashville, Tennessee.
Why Middle Tennessee Pharmacy Services ? We’re reimagining medication management and transforming care.
Who We Are and What We’re About:
Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.
We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.
Scheduling Requirements: Monday-Friday 8:30am-5:00pm with Saturday rotation based on business needs
Responsible for entering and processing prescriptions into the pharmacy operating system with both speed and accuracy. Communicates with customers on the telephone and responds quickly and courteously to their needs.
Attributes Required:
Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
Strategy and Planning – ability to think ahead, plan and manage time efficiently
Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
Team Oriented – ability to work effectively and collaboratively with all team members
Essential Job Functions (include the following):
Enter new and refill prescriptions into operating system in accurate and timely manner to eliminate errors at dispensing
Triage incoming fax prescriptions to ensure timely dispensing
Ensure proper notes in computer and cycle fill coding
Calculate and/or verify the correct dosage based on the prescription
Demonstrate caring, understanding and courtesy when responding to calls from customers. Route calls as appropriate to ensure top level service
Ensure all prescriptions assigned for processing are completed in regular shift
Receive, evaluate, process and follow-up as needed with doctors’ offices on all refills assigned
Using advanced knowledge, troubleshoot, research and resolve customer service issues
Exercise proficiency in the utilization of all pharmacy systems (ie document imaging, legacy pharmacy computer operating system)
Work collaboratively with other team members to ensure smooth workflow in data entry department
Understand & exercise proficiency in Cycle in order to meet delivery deadlines. Maintain data entry records for cycle medication, fill requests and process cycle medication orders needing renewal in addition to new cycle orders as applicable
Consistently meet pharmacy's established accuracy and productivity levels.
On an as needed, may assist with filing of completed orders, packaging of medications, inventory, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient
Other essential functions and duties may be assigned as needed
Education and/or Certifications
High School Diploma or GED (per state requirements)
Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB)
Skills and Qualifications:
3 + years related experience including a minimum of 6 months Data Entry experience in a long term or managed care setting
Proficient in the utilization of all pharmacy systems (ie document imaging, legacy pharmacy computer operating system
Knowledge of Brand Name/Generic medications and Sig codes
Ability to work…