Platform Engineer
About Us
Guardify helps criminal justice ecosystems with technology that accelerates justice and healing for survivors of crime. We are a mission-driven, rapidly growing startup and a sustainable social enterprise. We got our start working with Child Advocacy Centers to protect sensitive child forensic interview evidence. Today we offer a cloud-based platform for digital evidence management, case management, and capture, giving our customers one place to secure evidence, run cases, and record what matters. We are driven by a passion for leveraging technology to improve the public sector and by our commitment to the ethical use of AI, advanced video technologies, privacy, security, and social impact. Join us to do meaningful work: protect vulnerable populations, advance how justice and advocacy work gets done, and be part of a team that puts customers and the communities they serve first.
About the Role
As a Platform Engineer, you will own the foundation Guardify runs on: our cloud infrastructure, how code gets to production, how we know when something is wrong, and how we keep our customers’ data secure. That covers Cases, Evidence, and Capture.
This is a hands-on role. You write the infrastructure, fix the pipeline, tune the alarm, and work the incident. You also set the standard for how the team builds, ships, and operates software, and you are accountable for the numbers that show whether the platform is healthy.
Our customers trust us with some of the most sensitive records there are: forensic interviews, case files, and evidence used in prosecution. Security and reliability are not a phase of the work here. They are the work. You are the engineering owner of our security and compliance posture, and the person our compliance and security officers turn to when an auditor or penetration tester needs an answer.
You are not only an infrastructure engineer. When the problem is in application code, you read it, debug it, and fix it. When it belongs on the roadmap, you bring it to the team with the evidence behind it.
You work alongside product managers, engineers, and our customer operations team. This is an individual contributor role with a path to leading platform work as the team grows.
Key Responsibilities
Infrastructure
Own our cloud infrastructure end to end: how it is defined in code, how it scales, and how it is secured.
Keep environments consistent and reproducible, so what works in development works in production.
Keep the cost of running the platform in check as we grow, and know where every dollar of it goes.
Delivery
Make shipping safe and routine: fast checks on every change, gated releases, and a clear way back when something goes wrong.
Remove the friction that slows the team down between a finished change and a running one.
Reliability and observability
Build monitoring the team can act on, so the right person learns about a problem before a customer does.
Lead incidents to resolution, and make sure the same incident does not happen twice.
Keep our video and media processing fast and reliable as volume grows.
Security and compliance
Own the engineering side of our compliance program. Partner with our compliance and security officers through HIPAA, CJIS, SOC 2, and ISO 42001, and be accountable for the technical controls, evidence, and remediation each one requires.
Lead security work for a platform that holds highly sensitive records: access control, encryption, audit trails, and dependency and secret hygiene.
Own our annual penetration tests, from scoping through remediation and retest.
Make the secure way the easy way for the rest of the engineering team.
Migrations
Help move customers onto our current platform from older and acquired systems, without losing or exposing anything along the way.
Build the checks that prove a migration is complete, not just finished running.
Standards and documentation
Write the runbooks, decisions, and docs the team operates from, and keep them current.
Build…