Job Family :
Strategy & Transformation Consulting
Travel Required :
Up to 10%
Clearance Required :
Ability to Obtain Public Trust
What You Will Do:
As part of a multidisciplinary team, serve as the Project Manager for federal child support enforcement modernization support initiatives focused on child support technology modernization, program operations, certification readiness, and systems transformation. Lead day-to-day project execution, manage team activities and deliverables, coordinate with federal staff, state IV-D agencies, technology partners, and project teams, and provide strategic direction to support modernization planning, implementation oversight, risk management, and long-term program effectiveness.
Responsibilities may include:
Provide project management leadership and oversight for child support enforcement modernization, program operations, and systems transformation support activities.
Manage project workplans, schedules, milestones, deliverables, staffing assignments, and internal coordination to ensure timely, high-quality execution.
Provide strategic direction across workstreams, helping the team translate federal and state priorities into actionable plans, decision points, and client-ready products.
Oversee risk, issue, and dependency management, including identifying project risks, developing mitigation strategies, escalating concerns, and tracking resolution.
Manage and provide direction to a multidisciplinary team supporting CSE modernization activities, including program, policy, technology, data, research, and communications workstreams.
Serve as a primary client-facing point of coordination, maintaining strong relationships with federal staff, state IV-D agencies, technology partners, and internal leadership.
Oversee support for the review and analysis of Advanced Planning Documents (APDs), feasibility studies, certification materials, modernization roadmaps, procurement strategies, and implementation plans.
Guide development of modernization frameworks, playbooks, procurement guidance, reusable assets, knowledge management resources, and technical assistance products.
Lead planning and facilitation for interviews, workshops, listening sessions, stakeholder engagement activities, and client meetings.
Oversee analysis of modernization portfolios, project performance, certification readiness, financial data, governance structures, vendor performance, and implementation risks.
Review and guide executive briefings, reports, strategic communications, presentations, decision memoranda, dashboards, portfolio analyses, and implementation support materials.
Coordinate across data, technology, and program teams to identify modernization opportunities, lessons learned, leading practices, and cross-state trends.
Support continuous improvement by monitoring project performance, strengthening internal processes, improving quality controls, and ensuring lessons learned inform future work.
What You Will Need:
Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
Bachelors Degree
FIVE (5) or more years of professional experience, including direct project management experience leading complex federal, state, or human services initiatives.
What Would Be Nice To Have:
Bachelor’s or Masters degree in human services, social work, public administration, business administration, information systems, project management, or a related field.
Project Management Professional (PMP) certification or other recognized project/program management certification.
Demonstrated experience managing projects, teams, workplans, schedules, deliverables, risks, issues, dependencies, and competing priorities.
Experience providing oversight, strategic direction, and quality control across multidisciplinary teams and complex workstreams.
Experience managing client relationships, facilitating decision-making, preparing leadership communications, and coordinating…