Job Family :
Systems Analysis (SYS)
Travel Required :
Up to 10%
Clearance Required :
Ability to Obtain Public Trust
What You Will Do:
Partner with business and technology teams to understand needs, define priorities, and translate them into clear requirements.
Analyze business processes, systems, data flows, and pain points to identify opportunities for improvement.
Create user stories, functional requirements, process maps, workflow diagrams, and acceptance criteria.
Facilitate discovery sessions, stakeholder interviews, requirements workshops, and solution reviews.
Work closely with product managers, engineers, designers, QA, and project managers throughout delivery.
Support testing by developing test scenarios, validating results, and coordinating issue resolution.
Identify risks, dependencies, and opportunities to improve technology solutions and business outcomes.
Communicate complex technical concepts clearly to both technical and non-technical audiences.
What You Will Need:
THREE (3+) years of experience as a technology business analyst, systems analyst, product analyst, or in a similar role.
Experience gathering, documenting, and managing business and technical requirements.
Strong understanding of software development lifecycles, Agile practices, and product delivery.
Ability to analyze complex problems and turn them into practical, well-defined solutions.
Experience creating process flows, data flows, user stories, use cases, and functional specifications.
Strong communication, facilitation, organization, and stakeholder management skills.
Comfort working across multiple teams and managing competing priorities.
Experience with tools such as Google Workspace, Jira, Confluence, Azure DevOps, Visio, or similar platforms.
What Would Be Nice To Have:
Experience working with APIs, integrations, cloud platforms, databases, or enterprise systems.
Familiarity with data analysis, reporting, or business intelligence tools.
Experience in a technology, SaaS (e.g., Salesforce, ServiceNow, Appian), federal government, or other highly regulated environment.
Knowledge of product management, UX research, service design, or change management practices.
Experience supporting system implementations, process automation, or digital transformation initiatives.
Business analysis certification such as CBAP, CCBA, or PMI-PBA.
Experience working with distributed or cross-functional teams.
Experience or knowledge of Data Accountability Broker Submission (DABS) and Financial Assistance Broker Submission (FABS) functions.
The annual salary range for this position is $75,800.00-$113,600.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Group Term Life and Travel Assistance
Voluntary Life and AD&D Insurance
Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
Transit and Parking Commuter Benefits
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Care.com annual membership
Employee Assistance Program
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
Position may be eligible for a discretionary variable incentive bonus
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by…