Position Title: Associate Vice President, Enterprise Laboratory Services
SCOPE OF RESPONSIBILITY
The Assistant Vice President, Enterprise Laboratory Services provides strategic, scientific, and operational leadership for the organization’s enterprise laboratory operations, including blood banking, donor testing, immunohematology reference laboratory services, component quality testing, infectious disease testing, molecular testing, and other assigned laboratory functions.
Reporting to the Chief Scientific Officer, this executive leader develops and executes a unified laboratory strategy that advances donor and patient safety, scientific excellence, regulatory compliance, service reliability, operational efficiency, and sustainable growth. The Assistant Vice President establishes consistent performance expectations, strengthens standardized laboratory practices, and ensures laboratory services effectively support blood collection, manufacturing, distribution, hospital customers, and patient care.
The position collaborates closely with Medical Affairs, Quality and Regulatory Affairs, Operations, Information Technology, Finance, Supply Chain, People and Culture, and executive leadership. The role provides enterprise administrative and operational oversight while partnering with the organization’s designated Medical Director, CLIA Laboratory Director, Technical Supervisor, and other individuals holding responsibilities established by applicable regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Enterprise Strategy and Executive Leadership
Develop and execute an enterprise laboratory strategy aligned with the organization’s mission, scientific priorities, growth plans, customer commitments, and financial objectives.
Serve as a strategic advisor to the Chief Scientific Officer regarding scientific capabilities, laboratory capacity, regulatory risk, emerging technologies, capital requirements, and service-development opportunities.
Translate strategic and scientific priorities into measurable operating plans, budgets, workforce requirements, and performance expectations.
Establish a clear operating model that defines enterprise, functional, and site-level accountability.
Represent Laboratory Services on enterprise committees and in strategic planning, scientific review, business continuity, emergency response, and customer-service discussions.
Laboratory Operations
Provide executive oversight for blood banking and assigned laboratory operations, including donor infectious disease testing, immunohematology and compatibility testing, reference laboratory services, component quality control, molecular testing, product-release support, specimen management, and laboratory equipment and inventory.
Establish enterprise performance indicators, dashboards, and management-review processes for quality, accuracy, turnaround time, productivity, service reliability, and cost.
Lead capacity planning to support demand, growth, new testing platforms, service expansion, and emergency
operations.
Ensure effective escalation and response processes for critical results, testing disruptions, product-impacting events, and customer concerns.
Drive appropriate standardization of workflows, policies, procedures, equipment, reagents, platforms, and documentation.
Quality, Regulatory, and Compliance
Promote a culture in which quality, donor safety, patient safety, data integrity, and regulatory compliance are shared responsibilities.
Partner with Quality and Regulatory Affairs to maintain continuous readiness for inspections, assessments, accreditation activities, and regulatory submissions.
Ensure operations comply with applicable CLIA, FDA, AABB, OSHA, state, and organizational requirements.
Oversee timely investigation and resolution of deviations, nonconformances, proficiency-testing concerns, complaints, corrective and preventive actions, and audit findings.
Ensure new or modified testing systems, instruments, software, workflows, and facilities are…