We are seeking an experienced eCommerce Associate that supports Goodwill’s online sales operations by assisting with the preparation, listing, and fulfillment of secondhand goods sold through listing software and digital marketplaces such as ShopGoodwill, eBay, The RealReal, and other platforms. This role plays a key part in maximizing the value of donated goods while ensuring quality standards, asset protection, and efficient order fulfillment.
If you are looking to join our dedicated team as an Ecommerce Associate we want to hear from you!
The Awesome Things You’ll Do
Photograph merchandise in accordance with eCommerce quality and brand standards
Work in a fast-paced production environment while consistently meeting daily production goals and key performance indicators (KPIs)
Assist with listing preparation, quality assurance, and product presentation
Sort, clean, identify, and prepare donated items for photography and online sale
Pull, fill, shelve, and rotate merchandise as needed
Support packing, shipping, and fulfillment of eCommerce orders
Assist shipping staff with inquiries and order-related needs
Help extract the highest possible value from items through proper handling, selling and presentation to the end customers
Safeguard company property, including donated goods and equipment
Protect business assets and report incidents of theft or unauthorized possession
Maintain organized and accurate shelving and storage areas
Promote teamwork by sharing knowledge and cooperating with colleagues
Demonstrate strong interpersonal skills, including courtesy, professionalism, and sensitivity
Follow all safety rules, company policies, and procedures at all times
Work overtime as required
Perform other job-related duties as assigned
Activities are subject to change / be added to meet business needs with management approval.
Our Must Haves
High school diploma or GED preferred
Ability to operate a digital phone (Android or Apple)
Basic computer proficiency preferred
Ability to lift and carry up to 50 pounds
Ability to work with minimal supervision
Ability to speak, read, write, and understand English
Schedule 9-5 Monday-Friday; but overtime could become Saturday shifts instead of one weekday
Strong attention to detail and ability to follow instructions
Special Working Conditions
This is a production environment where long periods of standing are required up to 8 hours daily.
What We Offer
Generous Time off policy to use when you need it
Health, wellness and financial resources to help you achieve our personal goals
Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
Retirement matching programs and contributions
Transit and commuter benefits
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