Supervisor, Quality Assurance
About AAR Corp:
AAR Corp. (NYSE: AIR) is a global aerospace and defense aftermarket solutions company that employs more than 6,000 people across over 60 sites in over 20 countries. Headquartered in the Chicago, Illinois area, AAR supports commercial and government customers in more than 100 countries through four operating segments: Parts Supply, Integrated Solutions, Repair and Engineering and Expeditionary Services.AAR’s purpose is to empower people to build innovative aerospace solutions today so you can safely reach your destination tomorrow. The company’s mission is to go above and beyond to provide value-driven aerospace aftermarket solutions to meet the evolving needs of our customers worldwide. AAR constantly searches for the right thing to do for its customers, employees, partners and for society. The rewards of your career at AAR go far beyond just your salary: • Competitive salary and quarterly bonus package • Comprehensive benefits include medical, dental, and vision coverage. • 401(k) retirement plan with company match • Generous paid time off program • Professional development and career advancement opportunities
Position Overview
The Supervisor, Quality Assurance is directly responsible to the Manager, Quality Assurance for the coordination and oversight of daily Quality Assurance activities. The Supervisor, Quality Assurance provides leadership, direction and support to Quality Assurance Auditors and Safety Inspectors and assists in the administration and execution of the Quality Assurance Program.
What you will be responsible for:
Coordinating day-to-day Quality Assurance activities to ensure audits, surveillance activities, investigations, corrective action follow-up reviews, and assigned quality projects are completed in accordance with established schedules and priorities.
Assigning and monitoring the workload of Quality Assurance Auditors and Safety Inspectors to ensure adequate support of the Quality Assurance Program and appropriate coverage for facility operations.
Monitoring the completion status of audits, investigations, Corrective Action Requests (CARs), Corrective Action Follow Up audits (CAFUs), surveillance activities and special assignments and providing status updates to the Manager, Quality Assurance.
Reviewing audit reports, surveillance findings, investigation reports, objective evidence, and supporting documentation for completeness, accuracy, clarity and procedural compliance before submission to the Manager, Quality Assurance.
Assisting Quality Assurance personnel with interpretation and consistent application of company manuals, regulatory requirements, customer requirements, audit criteria, surveillance processes and investigation procedures.
Providing mentoring, coaching and on-the-job training support to Quality Assurance Auditors and Safety Inspectors to promote consistent application of audit, surveillance, investigation, documentation and risk-identification techniques.
Assisting the Manager, Quality Assurance with the development, administration and maintenance of audit schedules, surveillance plans, corrective action follow-up schedules, staffing assignments, and quality performance metrics.
Supporting the development, review, implementation and monitoring of corrective and preventive actions resulting from internal audits, investigations, customer findings, FAA findings, occurrence reports, surveillance activities and quality system reviews.
Coordinating quality investigations assigned by the Manager, Quality Assurance and assisting with root cause analysis activities to identify systemic deficiencies, contributing factors and opportunities for improvement.
Monitoring quality-system trends, repeat findings, recurring discrepancies, overdue actions, surveillance results and adverse performance indicators, and reporting significant or emerging concerns to the Manager, Quality Assurance.
Assisting with regulatory inspections, customer audits, external…