You’re the face of our hotel. Every guest who walks through that door sees you first, and the impression you make sets the tone for their entire stay.
As our Front Desk Agent, you’ll be the person guests rely on from check-in to check-out, the one who knows the answer, solves the problem, and makes them feel genuinely welcome. It’s a fast-paced role where no two days are the same and the work you do actually matters.
What We Offer:
Hilton hotel discounts starting at $40 per night
Employee referral bonus program
Health, dental and vision insurance available for full-time team members
Weekly direct deposit
Paid vacation after one year
Uniforms provided at no cost
A team that invests in you. We love to see our people grow and move up.
What You’ll Do:
Check guests in and out efficiently and courteously
Answer phones and respond to inquiries with professionalism
Process payments and maintain accurate guest accounts
Share local recommendations for dining, attractions, and entertainment
Communicate with housekeeping and other departments to meet guest needs
Occasionally drive the hotel shuttle to transport guests to and from the airport
Maintain a clean, organized, and welcoming front desk area
What We’re Looking For:
Friendly, dependable, and calm under pressure
Strong communication skills with guests and teammates
Comfortable with basic computer systems and cash handling
Able to stand for extended periods
Prior customer service or hotel experience preferred
Valid driver’s license with a clean driving record required
Apply today and be part of a team that takes pride in every single stay.
Hampton Inn & Suites Biltmore Area is an Equal Opportunity Employer and maintains a Drug Free Workplace.
Source: Asheville Hotel Group