MEDTEAM, a division of Harris; is seeking an Assistant Director of Revenue Cycle Management who supports the strategic and operational execution of revenue cycle services.
This role is responsible for managing teams and overseeing key functional areas such as billing, collections, accounts receivable, coding, and denial management to ensure optimal performance and client satisfaction.
The Assistant Director works closely with leadership to drive process improvements, ensure compliance, and achieve operational and financial goals for client organizations.
This remote role welcomes candidates anywhere in the US. Travel is required as needed, approximately 25%. Preference will be given to candidates who can work in EST or CST timezone.
Salary:
90K - 140K
What your impact will be:
Leadership & Operations
Manage and develop frontline managers, team leads, and staff across revenue cycle functions
Oversee day-to-day operations to ensure performance standards, productivity targets, and service levels are met
Promote a culture of accountability, teamwork, and continuous improvement
Operational Execution
Ensure accurate and timely execution of revenue cycle processes, including billing, cash posting, collections, AR follow-up, and denial management
Monitor workflow distribution and adjust resources to meet client needs
Escalate operational risks or issues to senior leadership as appropriate
Process Improvement
Identify inefficiencies and recommend improvements to enhance operational performance
Assist in implementing standard workflows, policies, and best practices
Support automation and optimization initiatives, including use of technology and AI-driven solutions
Client Support & Engagement
Maintain strong working relationships with client contacts and operational leaders
Participate in routine client meetings and provide updates on performance and initiatives
Address client concerns and ensure timely resolution of issues
Performance & Reporting
Track and analyze KPIs, productivity metrics, and financial outcomes
Prepare presentations or reports and dashboards to communicate performance to leadership and clients
Identify trends and recommend corrective actions
Compliance & Quality Assurance
Ensure adherence to CMS guidelines, payer rules, and billing/coding regulations
Support quality assurance programs and audits to maintain high standards
Assist in implementing corrective actions when compliance gaps are identified
Financial Management
Support budget adherence by managing staffing, productivity, and operational expenses
Assist in forecasting and monitoring revenue cycle performance against targets
Technology & Systems
Support optimization of revenue cycle systems and workflows
Collaborate with internal teams and vendors to resolve system issues and enhance functionality
Promote effective use of reporting and operational tools
Training & Development
Support onboarding and training for new staff
Assist in ongoing education initiatives for team members
Mentor managers and staff to enhance performance and career development
Sales & Support
Provide operational expertise in support of sales discussions and client presentations as needed
Assist in gathering data and insights for proposals and service improvements
What we are looking for:
Education: Bachelor's degree or equivalent work experience.
Minimum of 7 years in healthcare revenue cycle services in a hospital environment, with at least 3 years in a leadership role and knowledge of multiple EHR's such as MEDHOST, Oracle/Cerner, Meditech or EPIC revenue cycle software products and their use.
Proven client relationship skills.
Experience with multi-facility entities to rural health/community hospitals.
Ability to travel to hospital locations or events as assigned up to 25%.
Understanding of hospital operations and clinical/financial processes.
Excellent written, proofreading, and verbal communication skills.
Strong judgement, detail-oriented, organized, can multi-task, problem-solving…