Position Summary
The Multimedia Instructional Designer will work closely with Training & Development leadership, subject matter experts, operations, safety, recruiting, and other internal stakeholders to identify training needs and produce content for instructor-led training, digital learning, LMS courses, videos, job aids, assessments, presentations, and other learning resources. This person is responsible for creating, developing, and maintaining high-quality training content that supports Hays Electrical Services’ workforce development, operational standards, safety expectations, leadership development, and career progression. This position translates technical knowledge, company standards, and subject matter expertise into clear, engaging, and measurable learning experiences for field employees, leaders, corporate employees, and other Hays team members. The ideal candidate is a strong communicator and creative problem solver who can take complex information and turn it into practical training that employees can understand, apply, and retain.
Key Responsibilities Film, edit, and produce instructional training videos, including onsite demonstrations, employee interviews, screen recordings, and other multimedia content such as presentations and graphics.
Develop, write, edit, and maintain training content, including lesson plans, facilitator guides, learner guides, presentations, job aids, assessments, videos, digital courses, and other instructional materials.
Translate technical, operational, safety, leadership, and company-specific information into clear, practical, and engaging learning content.
Collaborate with subject matter experts, electricians, field leaders, operations, safety, recruiting, and Training & Development leadership to ensure content is accurate, relevant, and aligned with Hays standards.
Create learning objectives, course outcomes, and training activities that align with business priorities, job expectations, career progression, and workforce development goals.
Develop content for instructor-led, virtual, blended, and self-paced learning programs.
Create and maintain content for the Learning Management System (LMS), including courses, modules, quizzes, assessments, learning paths, and supporting resources.
Develop multimedia training content, including instructional videos, screen recordings, presentations, graphics, demonstrations, and other digital learning assets.
Support the development of standardized training programs for field positions, including helper, apprentice, electrician, foreman, superintendent, project management, and leadership roles.
Develop assessments, knowledge checks, practical evaluations, and other tools used to measure learner understanding and training effectiveness.
Work with Training & Development leadership to identify gaps in existing training and recommend new or revised content.
Review training materials for accuracy, clarity, consistency, accessibility, grammar, and alignment with Hays standards and terminology.
Maintain organized content libraries, templates, documentation, and version control to ensure training materials remain current and consistent.
Collect and incorporate feedback from learners, instructors, leaders, and subject matter experts to continuously improve training content.
Use learner performance, assessment results, completion data, and other available metrics to evaluate content effectiveness and identify opportunities for improvement.
Support the development of onboarding, skills development, career progression, leadership development, and continuing education programs.
Ensure training content reflects current company policies, procedures, safety requirements, industry practices, and applicable standards.
Stay current with instructional design, adult learning, digital learning, multimedia development, and Training & Development best practices.
Assist with special projects and other Training & Development initiatives as assigned.
Required…