This is a key role which will oversee the operations and facilities functions within our regional office portfolio.
The position will be primarily responsible for supervising the day-to-day facilities management and building liaison within the office portfolio of your region.
The candidate will report to the Global Operations Director.
The candidate will be expected to assist with the managing of the relevant vendors for the office space as well as become involved in contract negotiation with external providers.
This position will be hybrid from one of our offices (Atlanta, Dallas, Nashville, Richardson or Austin).
Day-to-day responsibilities:
Serve as the primary point of contact and trusted business partner for all real estate, workplace, and facilities management matters across the assigned geographic region, ensuring consistent service delivery and operational excellence.
Partner with senior business leaders and stakeholders to understand current and future workplace requirements, proactively developing solutions that support business objectives and employee experience.
Lease Management & Administration
Support lease negotiations as necessary and renewals in collaboration with the Global Leasing Director.
Review and interpret lease agreements, construction work letters, maintenance agreements, tenant manuals, and related documentation to ensure compliance with contractual obligations and business requirements.
Manage building management relationships
Capital Projects & Workplace Strategy
Collaborate with the Global Head of Facilities Operations to deliver office fit-outs, relocations, refurbishments, workplace transformation initiatives, and space reconfigurations.
Conduct site inspections, monitor construction progress, manage snagging processes, validate completed work, approve project-related invoices, and ensure adherence to project timelines and specifications as necessary.
Coordinate with building management, contractors, consultants, and internal stakeholders to ensure seamless project delivery whether a relocation or as part of the new build team.
Project Governance & Documentation
Establish and maintain comprehensive project documentation within the global project repository, ensuring version control, accuracy, and accessibility of all project records.
Support project governance processes through effective reporting, tracking, and documentation management.
Facilities Operations Management
Oversee daily facilities operations across the regional real estate portfolio, ensuring a safe, efficient, and well-maintained working environment.
Monitor, prioritize, and resolve facilities-related requests and service issues in accordance with agreed service levels.
Identify opportunities to improve operational performance, service quality, cost efficiency, and employee workplace experience.
Vendor & Contract Management
Develop, negotiate, and manage service agreements for facilities-related services, including maintenance, storage, HVAC, security, and workplace support services.
Lead vendor selection, performance management, contract reviews, and commercial negotiations to ensure value, quality, and compliance.
Manage vendor relationships and resolve service, contractual, or payment-related issues.
Financial Management & Reporting
Review, approve, code, and process invoices in accordance with company policies and budget requirements.
Prepare monthly, quarterly, and annual financial reports, including budget-versus-actual analyses, forecasts, and variance explanations.
Support departmental financial reviews and identify opportunities for cost optimization.
Health, Safety & Compliance
Ensure compliance with all applicable health, safety, environmental, and regulatory requirements across the regional portfolio.
Partner with internal Health & Safety and Physical Security teams to coordinate risk assessments, audits, site inspections, certification programs, and remediation activities.
Implement recommendations and corrective…