Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK.
We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement.
At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.
Shipper
Are you organised, commercially aware and great at keeping things moving when priorities change?
We’re looking for a proactive and customer-focused Shipper to join our Logistics team. This is a fast-paced role at the heart of our operation, where you’ll coordinate customer orders, vehicle movements, plant capacity and haulage to make sure we deliver the right product, to the right place, at the right time.
You’ll work closely with customers, hauliers, plant teams and commercial colleagues, balancing excellent customer service with efficient logistics and cost-effective decision-making.
What you’ll be doing
You’ll take responsibility for a specific cluster of plants, proactively managing the order book and daily work profile to support our key logistics measures around Volume, On-Time Delivery (OTD) and
Vehicle Utilisation .
Your responsibilities will include:
Managing customer orders and delivery requirements across your allocated plants
Planning workloads to maximise plant capacity and vehicle utilisation
Coordinating company, franchisee and external hauliers to ensure we have the right vehicles in the right places
Proactively moving vehicles between plants to respond to changing workloads
Reducing unnecessary loaded and empty mileage wherever possible
Building strong relationships with key customers and anticipating their future requirements
Working closely with commercial and operational teams to resolve issues quickly
Communicating delays, late loads and operational challenges clearly with customers
Offering practical alternatives when the original customer request cannot be achieved
Monitoring daily delivery performance and responding quickly to changing priorities
Ensuring administration and system updates are completed accurately and on time
Keeping our deliveries moving
Things don’t always go to plan, so you’ll need to be confident making decisions in a busy operational environment.
If a plant breakdown or shutdown occurs, you’ll help minimise disruption by:
Reviewing workloads and identifying alternative plants or delivery times
Keeping customers informed of delays
Liaising with commercial and operational colleagues
Redirecting vehicles where required
Managing key customer requirements and priorities
Recording and reporting breakdowns and loading delays
Your ability to stay calm, think ahead and find solutions will be key to delivering a great service.
Working with our drivers and hauliers
You’ll play an important role in coordinating our transport network, including:
Monitoring driver and haulier activity
Ensuring vehicles are correctly reflected within planning and optimisation systems
Managing vehicle movements throughout the day
Supporting effective planning around annual leave, servicing and breakdowns
Monitoring vehicle utilisation
Escalating haulier or transport issues when required
Helping ensure sufficient haulage is available to meet customer demand
What we’re looking for
We’re looking for someone who enjoys working in a fast-paced environment where communication, organisation and problem-solving are essential.
You’ll ideally have:
GCSE Grade 4/C or above in Maths and English , or equivalent
Strong communication and customer service skills
Good analytical and…