Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK.
We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement.
At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.
Territory Sales Manager – Cement
Location: Syston
Competitive salary + bonus + company car
Be the difference in a competitive market
How we manage and grow our Cement customer portfolio has never been more important. In a market where differentiation matters, we’re looking for a commercially driven Territory Sales Manager – Cement who can help us stand out, spot opportunities and turn strong customer relationships into sustainable growth.
Exceeding our 2027 plan is a key priority. Working closely with the RCM, you’ll identify, develop and nurture a portfolio of accounts that supports delivery of the Central region Cement plan.
There’s opportunity everywhere: increasing share of wallet, building on existing relationships, reconnecting with lapsed customers and inspiring new customers to join us on our journey towards a lower-carbon future.
This is a predominantly field-based role, with a typical minimum of 80% spent in the field . You’ll combine face-to-face customer engagement with phone, video and digital contact to build meaningful commercial relationships and uncover profitable opportunities.
What you’ll be doing
You’ll take ownership of your customer portfolio, becoming a trusted point of contact while looking proactively for opportunities to grow our business.
Your responsibilities will include:
Acting as the key point of contact for assigned customers.
Developing and managing effective call cycles for customers and prospects, supported by Customer Management Plans (CMPs).
Using face-to-face meetings, phone, video calls and other digital channels to maintain strong customer relationships.
Identifying opportunities to grow business with existing and new customers in line with product line and regional strategy.
Increasing share of wallet through profitable upselling and cross-selling.
Developing long-term commercial relationships and customer strategies that support the Market Strategy Plan (MSP).
Using market data, including ABI, to identify profitable sales opportunities.
Supporting the preparation of customer quotations and tender submissions.
Contributing to annual sales budgets and forecasts for your territory.
Forecasting and tracking customer account performance.
Working collaboratively across sales, operations and logistics to help customers receive the products and services they need.
Identifying customer and market insights and communicating them across Heidelberg Materials.
Managing projects within customer relationships, balancing customer goals with company objectives.
Collaborating with other sales teams and colleagues to reach prospective customers and provide a consistent service across shared accounts.
Managing multiple prospects, new customers and existing accounts concurrently.
Keeping accurate records of customer interactions and transactions using Brick Wall, CMP and 5 Minute Planner.
Ensuring customer information is accurate within Heidelberg Materials systems, including CRM and SAP, and that sales processes are followed.
Resolving customer queries within the defined timeframe and Heidelberg Materials metrics.
Reviewing Net Promoter Scores (NPS), identifying strengths and areas for improvement, and working with colleagues to improve customer experiences.
What we’re…