About Us
Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.
For the better. Together.
The Operations Associate plays a crucial role in maintaining the efficiency and accuracy of logistics operations through meticulous administrative and clerical support. Managing essential office tasks, coordinating logistics activities, and providing comprehensive support to the team. This role demonstrates dependability in handling tasks, a caring attitude towards team collaboration, a proactive approach to improving processes, and a forward-thinking mindset to anticipate and solve challenges, all contributing to the operational success of the company.
About the Job
Handling Seafreight Shipments (Export/Import/Crosstrade), from Pick-Up to Delivery
Processing inquiries
Communication with customers, shipping companies, authorities, branches, and partners worldwide
File Maintenance according to internal guidelines
Preparing and checking transport documents
Monitoring and ensuring on-time deliveries
Handling of claims and damages
Supporting process optimization
Promoting operational excellence and best-in-class services
About You
Completed vocational training in the field of Freight Forwarding and Logistics
Outgoing, communicative Freight Forwarding personality
Work experience in the field of Seafreight
Curious to learn new things
Customer-oriented thinking and actions
Strong sense of quality
Good command of English, both spoken and written; any additional language is a plus
Confident handling of MS Office products (e.g. Excel)
Experience with CargoWise is an advantage
Team player with strong communication skills
About our Benefits
A highly motivated Team Spirit and a lot of fun together
A safe, multi-cultural and inclusive environment
Individual opportunities for growth and development
Workload at least 80%, preferably 100%
A varied and responsible role
Flat hierarchies and quick decision-making
Performance-based pay and above-average social benefits
26 days of vacation per year
Option of 2 days of remote work (for 100% workload)
Free parking, but also good public transport connections
Ergonomic workstations with height-adjustable desks
Modern IT equipment (laptop, TEAMS telephony, etc.)
Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!
If you are excited by this fantastic opportunity and have what it takes, then click APPLY!