Help shape the digital experiences used by customers around the world
Are you passionate about creating intuitive, user-centered digital experiences? Do you thrive at the intersection of user needs, business objectives, and technology? If so, we'd love to hear from you.
We are looking for a UX Designer to join our Martech team and play a central role in improving and evolving our digital ecosystem. You will help shape the user experience across our websites, digital applications, customer-facing tools, and other digital touchpoints, ensuring that every interaction is both meaningful and easy to use.
This is an in-house UX role within an international B2B environment, where you will take ownership of UX initiatives and act as the primary UX specialist across our digital ecosystem.
Working closely with marketers, product owners, developers, web editors, content specialists, and business stakeholders, you will translate customer insights and business requirements into seamless digital experiences that deliver value for both users and the business.
Can You Help Us Shape a Long-Term Vision for Success and Positive Impact?
As our UX Designer, you will be responsible for driving user-centered design initiatives from discovery through implementation. You will combine research, interaction design, information architecture, prototyping, and design system thinking to create engaging digital experiences. Your responsibilities will include:
Translating business goals, user needs, and technical constraints into intuitive, engaging, and effective digital experiences.
Conducting user research and usability testing to identify customer needs, behaviours, pain points, and opportunities for improvement.
Creating personas, customer journey maps, user flows, wireframes, prototypes, and information architecture to support the design process.
Designing and optimizing experiences across websites, digital applications, customer-facing tools, self-service solutions, and campaign journeys.
Planning and facilitating workshops and stakeholder sessions to gather requirements, align expectations, and define user and business needs.
Partnering closely with developers to ensure high-quality implementation of approved designs and prototypes.
Using analytics, customer feedback, A/B testing, and user insights to continuously improve the user experience.
Supporting and continuously improving our design system, ensuring consistency, scalability, and high-quality user experiences across all digital touchpoints.
Collaborating closely with web editors, providing UX guidance, introducing new prototypes, and helping identify the best solutions for page structures and user journeys.
Acting as a trusted advisor and sparring partner for stakeholders across design, marketing, digital, and technology teams.
Could You Thrive in a Global Community Based on Trust?
We're looking for an experienced UX professional who combines strong analytical and research skills with a passion for creating elegant, practical, and user-centered solutions. Curious, empathetic, and driven by a deep understanding of customer needs, you enjoy solving complex problems through thoughtful design. You're comfortable facilitating workshops, conducting research, creating prototypes, and collaborating closely with developers and stakeholders to bring ideas to life. With a proactive mindset and a strong sense of ownership, you can independently drive UX initiatives, make informed design recommendations, and help shape intuitive experiences that deliver real value to both users and the business.
Ideally, you have:
Several years of experience in designing digital products, websites, applications, or other customer-facing digital experiences.
Strong expertise in UX methodologies, including user research, usability testing, information architecture, journey mapping, and interaction design.
Advanced proficiency in Figma and experience in creating wireframes, prototypes, and design specifications.
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