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Join Henry Schein One!
Who We Are
Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One, we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do. Your ideas fuel innovation that enhances patient care and drives real results for practices.
We don’t just talk about impact; we build it! Backed by a trusted reputation, our leaders foster an inclusive and supportive environment where we stay solely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your wins celebrated.
Are you a driven sales professional who excels in a fast-paced, high-performance, contact center style sales environment? DentalPlans.com is looking for an enthusiastic B2C Telesales Agent (Universal Sales Representative) to join our team. In this inside sales role, you’ll be helping consumers across the country find the right Dental Savings Plan (DSP) to fit their needs – while achieving and exceeding your own sales goals.
This position is remote within the United States with up to 10% travel as needed.
About the Role
You’ll handle both inbound and outbound calls, connect with a diverse range of customers, and guide them through plan options with confidence, professionalism, and genuine care. If you’re self-motivated, performance-oriented, and passionate about helping people, this is your chance to make a real impact while growing your career.
At DentalPlans.com, you’ll be part of a collaborative, high-achieving sales team that celebrates success and supports your growth. You’ll have the tools, training, and coaching to excel – plus the satisfaction of knowing your work directly improves access to affordable dental care.
This is a full-time (40 hour/week) role. The exact shift will be determined based on business needs at the time of hire, with a possible start time between 8:30am and 10:30am EST and a possible end time between 5:30pm and 7:00pm EST. Candidates may reside in any U.S. time zone as long as they are able to work the assigned hours.
This position is not eligible for employment-based visa sponsorship. To be considered, candidates must be authorized to work in the United States for Henry Schein One without the need for current or future employer sponsorship.
What you will do:
Uncover consumer needs through effective questioning and recommend the most suitable DSP for them or their family
Enrolling consumers via inbound and outbound calls generated by company marketing efforts
Consistently achieve and exceed monthly sales goals, conversion targets, and KPIs
Build strong connections with consumers, earning trust through professional, clear, and friendly communication
Educate consumers on the benefits and features of DSPs, explaining the enrollment and renewal process in easy-to-understand terms
Follow a proven sales and compliance call flow to ensure quality and consistency
Navigate multiple system applications to process requests, close sales, research inquiries, and update consumer information
Accurately document all interactions in line with standard operating procedures
What we are looking for: Typically, a high school diploma or GED
Typically, 2 to 3 years of inside sales experience
Previous call center DTC / B2C sales experience
Ability to work a regular 40-hour schedule and occasional overtime during peak periods
A dedicated workspace (home office) free from background noise and distraction
Organizational skills, attention to detail, and ability to follow structured processes
Ability to quickly learn, retain, and apply complex information to drive results
Excellent communication, active listening,…