Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
The Loss Prevention Agent is responsible for performing investigations concerned with suspected fraud or actual violations of civil, administrative, and/or criminal laws, rules, regulations or other legal requirements.
We are currently looking for a:
Adventureland Park 2027 - Loss Prevention Agent
Roles & Responsibilities:
Job Duties & Responsibilities:
Performs a wide variety of investigative work, including collecting evidence, conducting interviews, and following up on leads
Examine the scene of crime to determine the exact nature of violations
Search for clues and make preliminary interrogations of suspects; gather and label evidence that is found
Interview complainants, suspects, witnesses, and other people who may have information related to crimes or suspected criminal activity
Maintain communications with informers and surveillance over suspected law violators and participate in the surveillance of suspected violators
Maintain investigative files and ensure that this information remains confidential
Attend court and presents evidence and testimony, as needed
Assemble and organize statements and evidence for presentation with park leadership, HR, or Law Enforcement agencies
Research, collect, analyze, and integrate information to prepare criminal incident reports, data, and digital intelligence reports
Work with law enforcement and legal officials to present analytical information in legal proceedings such as depositions and courtroom testimony
Identify crime patterns and trends using computer databases and information from internal and external sources including external agencies, the media, social media, crime bulletins, and review of crime reports and supplements
Utilize a variety of databases and software applications to compile statistical and criminal data to prepare draft responses, criminal statistical analysis reports, and oral and written presentations incorporating spreadsheets, maps, graphs, charts, and slides
All other duties as assigned by leadership
Education and Experience:
High School diploma, GED, or equivalent; Equivalent work experience will also be considered
1-2 years of previous loss prevention, security, or law enforcement work experience
CPR/AED and First Aid certifications highly desired
John E. Reid or Wicklander certification preferred, but not required
Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
Must be at least 18 years of age to comply with Iowa Child Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Must be able to work third shift (overnight) as needed
Must have reliable transportation to and from your scheduled shift
Must possess a valid driver’s license and a good driving record
Ability to safely and efficiently operate motorized vehicles and equipment
Must possess practical knowledge of the constitutional rights of citizens
Ability to apply knowledge of security methods, procedures, and techniques to specific situations.
Ability to deal fairly, objectively, and courteously with the public without…