Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
If you want to learn operations, people skills, and business leadership, this is the opportunity for you! This position offers the most unique, fun yet demanding, and rewarding atmosphere in which a student could spend their summer. This is a position that will assist department managers in all aspects of operations within the Food & Beverage (F&B) department of an amusement park, including special event planning and execution. The student will have the opportunity to develop and extend leadership, communication, and management skills through extensive contact with department heads, supervisors, hosts, and guests. This position involves quickly developing the experience, competence, and confidence to oversee the entire department.
It is difficult to describe all the challenges that the student will solve during the summer and all the benefits from which they will derive. Every student that has served as an intern has experienced both tremendous personal and professional growth.
We are currently looking for a:
Adventureland Park - Food & Beverage Intern (Event Coordinator)
Roles & Responsibilities:
Supervisory Duties:
Supervise the daily operations of the F&B special events team and any other assigned departments
Lead by example, attitude, and as a representation of Adventureland’s core values
Act as an approachable mentor and coach to all assigned hosts
Become knowledgeable of performing the essential duties of all assigned F&B positions and backfill these positions when needed
Participate in all aspects of supervision of assigned hosts, including hiring, orientation, training, performance coaching, and discipline.
Ensure that all required meal and other breaks are being given in accordance with Iowa law
Assist with team scheduling and timekeeping activities
Departmental Duties:
Learn and lead operations of one or more F&B areas and demonstrate leadership to ensure successful operations
Lead and complete special projects to improve process and operational efficiencies
Plan and execute special events such as concerts, Oktoberfest, Phantom Fall Fest
Participate in all aspects of food preparation and sales during peak times
Assist in the planning and execution of numerous special events and offerings throughout the summer
Work with multiple departments to create cohesive plans for events
Work directly with F&B leadership in the planning, execution, and documentation of daily operations
Collaborate with Culinary and Marketing teams to produce marketing materials
Assist with development of new and exciting menu items and events
Assist with product ordering, stocking, rotation, and maintenance of inventory levels
Coordinate support and service for bands during concert events
Identify new opportunities for improving sales, marketing, and operating efficiency
Ensure regulatory compliance and process enforcement, including Labor Department regulations and maintaining all food safety practices
Handles and resolves escalated guest concerns and criticisms with a positive attitude to deescalate.
Participate in social activities with international college students
All other…