Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
If you want to learn operations, people skills, and business leadership, this is the opportunity for you! This position offers the most unique, fun yet demanding, and rewarding atmosphere in which a student could spend their summer. This is a position that will assist department managers in all aspects of operations within the Food & Beverage (F&B) department of an amusement park. The student will have the opportunity to develop and extend leadership, communication, and management skills through extensive contact with department heads, supervisors, hosts, and guests. This position involves quickly developing the experience, competence, and confidence to oversee the entire department.
It is difficult to describe all the challenges that the student will solve during the summer and all the benefits from which they will derive. Every student that has served as an intern has experienced both tremendous personal and professional growth.
We are currently looking for a:
Adventureland Park - Food & Beverage Intern (Marketing)
Roles & Responsibilities:
Supervisory Duties:
Oversee a large number of hosts within the F&B department, numerous F&B venues, and multi-million dollars of sales revenue
Lead by example, attitude, and as a representation of Adventureland’s core values
Act as an approachable mentor and coach to all assigned team members
Become knowledgeable of performing the essential duties of all assigned F&B positions and backfill these positions when needed
Participate in all aspects of supervision of assigned hosts, including hiring, orientation, training, performance coaching, and discipline.
Ensure that all required meal and other breaks are being given in accordance with Iowa law
Assist with team scheduling, timekeeping, and tip allocation activities
Departmental Duties:
Lead and complete special projects to improve process and operational efficiencies
Develop the knowledge, experience, judgement, and confidence to perform the duties of an F&B Manager
Provide operational and administrative support for all aspects of the F&B department
Participate in all aspects of F&B preparation and sales during peak times
Establish meaningful working relationships with new and returning managers and hosts
Complete daily documentation, including daily schedules, checklists, time/temperature logs, tracking forms, and host records
Identify new opportunities for improving sales and marketing growth in F&B
Assist with Point-of-Sale (POS) maintenance, including database programming and troubleshooting
Ensure regulatory compliance and standards enforcement, including Labor Department regulations and food safety practices
Participate in and conduct weekly department planning meetings
Work directly with department heads to accomplish tasks
Assist with the set-up of special events (e.g. Oktoberfest and Phantom Fall Fest)
Participate in social activities with over one hundred international college students
All other duties as assigned by leadership
Education and Experience:
Recent graduate or at least 2+ years undergraduate study in Supply Chain, Hospitality, Business Management, Event…