Compensation Range
$20.40 - $26.13
Please note: This job opening may close earlier than the stated date, due to high candidate volume. If interested, we encourage you to apply as soon as possible.
Who We Are:
At the High Point Police Department, we are committed to protecting our city and building relationships with our community. Our team includes over 300 officers and professional staff who are passionate about serving others.
As a proactive, data-driven agency, we take pride in being nationally recognized for excellence. Our department offers some of the finest in-house training in the country, along with numerous opportunities for growth, development, and career advancement.
A rewarding career awaits you here. Join our team and play a vital role in keeping High Point a safe place to live, work, and visit.
What We Offer:
The High Point Police Department offers a competitive salary commensurate with education and experience. We also offer generous benefit package for full-time employees which include but are not limited to:
A guaranteed monthly pension upon retirement, vested after 5 years of service
401K and 457B Retirement Plans
Paid Vacation and Sick Time
Paid Holidays
Tuition Reimbursement Plan
Competitive medical, dental, and vision plans effective day one
What You'll Do:
This position is responsible for carrying out the department’s daily functions as part of the Records Section. Performs two-way radio communication with officers while completing clerical and technical work in entering, processing, coding, reporting, filing, researching, and disseminating police records and information therein involving online electronic data processing systems and paper records; does related work as required.
Work is performed under regular supervision of the Police Information Supervisor. The supervisor will set work schedules, approve, leave requests, and complete performance evaluations.
Essential Tasks & Responsibilities:
Receives, researches and responds to requests for information.
Receives and transmits messages by radio.
Assists the public and police officers in person, by telephone and radio by providing information and answering questions.
Maintains confidential filing and record systems, related court records and subpoenas.
Enters statistical data and reports on CRT/PC, and in handwritten records.
Assists subordinate technicians in the area of crime classification, IBASE reporting and report preparation.
Reviews daily work output, ensures quality, accuracy and performance of coding, entry and other assigned duties.
Distributes, delivers and sorts mail.
Responsible for the preparation, classification, indexing, filing, and retrieval of police records and documents.
Process and manage subpoenas (civil and criminal) for law enforcement records and documentation in accordance with internal policies, and local/state/federal laws. Deal with confidential information with extreme caution, appropriate judgment, discretion, and adherence to internal policies and local/state/federal laws since errors can result in customer inconvenience; and in the extreme, have legal repercussions that could cause adverse public relations.
Provide reference services to internal and external customers in response to telephone, mail, email, fax, police radio, and in-person requests for information.
Use effective interpersonal, customer service, and communication skills (oral and written) to calm irate customers.
Use of the North Carolina Division of Criminal Information (DCI) for National Crime Information Center (NCIC) criminal background checks and entry for Arrest Warrants and Stolen items.
Perform other essential duties as required.
Qualifications:
Required Qualifications
High School Diploma or GED equivalent
Must be able to work under the general supervision of the unit supervisor on a varied, rotating work schedule which includes on-call (very rare), rotating shifts and working during inclement weather.
Must be able to work in a fast-paced…