Job Type:
Permanent
Build a brilliant future with Hiscox
Position: Solution Architect – Claims Transformation, Hiscox USA
Reporting to: Head of Solution Architecture, US
Location: Atlanta/Boston
The Role:
The Solution Architect is responsible for designing, governing, and evolving end‑to‑end technology solutions that support the insurance value chain, including underwriting, policy administration, billing, claims, and distribution. This role partners closely with business leaders, product owners, engineering teams, and third‑party vendors to ensure solutions are scalable, secure, compliant, and aligned with enterprise architecture standards.
The Claim organization will be going through a technical transformation, and we are seeking candidates with deep technical expertise as well as strong insurance domain knowledge to architect these solutions.
The ideal candidate combines this technical expertise with the ability to translate complex business requirements into actionable solution designs.
Key Responsibilities:
Interact with a range of people, from highly technical software engineers to Senior Executive stakeholders. This means the ability to change their style/approach is essential. Identifying what a particular stakeholder needs to know or is concerned about is critical to ensuring that projects address the major stakeholder concerns on an on-going basis.
Take ownership of the overall architecture strategy/design for a complex program of work and communicate it to all members of a project team. Technical, architectural, functional and impact and risk elements of the design need to be conveyed to technical and non-technical members. Presenting options, risks, recommendations in a language and a way that shows understanding and technical leadership is essential.
Document and develop architectural artifacts include As-Is Architecture, Transformation Architecture and End-State or To-Be Architecture. Defend these solutions in front of a local and enterprise Architecture Review Board.
Work closely with technical and business teams to confirm architecture artifacts match current implementations as well as understand how changes affect current and future implementations.
Partner with corresponding team members ensure all of our downstream system integrations (such as Reporting, Document Production, Finance and others) are supported as the evolution of our core platform progresses.
Interact with business domain experts and therefore must be comfortable acquiring and using business domain language and knowledge to convey concepts and recommendations.
Engage with and assist technical teams in delivering the Solution. From understanding testing requirements to being involved with the development of solution using a variety of technologies such as Java (and/or Microsoft .NET) the Solution Architect is required to be able to engage and operate across a broad range of technologies including relational database systems (e.g. Microsoft SQL Server and Oracle), and integration platforms (e.g. webMethods and Apigee).
Person Specification
Requirements:
For those interested applicants, please send a resume which clearly tells the story and demonstrates evidence of the following:
5+ years of experience in solution, systems, or enterprise architecture
5+ years of experience in insurance technology environments – specifically current market leading Claims platforms
Strong knowledge of P&C or Commercial insurance operations (policy lifecycle, claims, billing)
Experience with Core Insurance Platforms
Clearly stated demonstrable practical experience and understanding of best practice architecture principles
Strong communication, storytelling and presentation skills; Ability to engage, influence and motivate stakeholders at all levels
Experienced in an Agile software development environment
Strong software engineering or lead developer experience – the ability to take that experience up a level to the Solution Architecture space
Track record of…