Location:
Zurich, Zurich, Switzerland
Job ID:
R0145308
Date Posted:
2026-10-02
Company Name:
HITACHI ENERGY LTD
Profession (Job Category):
Quality Management
Job Schedule:
Full time
Remote:
No
Job Description:
The opportunity
With our Gas insulated switchgear factory, we are producing cutting age equipment with the target to support the energy transition and to bring a sustainable future for all of us and for next generations. Being a part of our team, you can bring the value for the company, but for the society as well.
With increasing demand in our equipment and with priority of the company on the Quality of products and customers support, we are expanding our team with the position of Customer quality engineer. The role that combines technical skills as well as soft skills for direct customer collaboration, what makes it super interesting and dynamic. With the valuable contributions you will make a direct impact on the future of the company. Join our diverse, talented, performing and supportive team.
How you'll make an impact
Lead root cause analysis in GIS quality cases.
Drive the quality cases affecting multiple customers
Owner of internal and external customer complaints and ensure a fast and sustainable solution
Project management of bigger quality cases, identify improvements and drive their implementation.
Prepare and present reports to internal and external stakeholders
Run sustainable improvement projects to prevent quality issues to repeat.
Provide support for and / or lead on-site investigations
Prepare method statements for troubleshooting cases
Deputing of Quality assurance function with Audits preparation and leading
Your background
3 - 5 years of Experience in Electrical power systems
Background in quality function or project management in gas-insulated switchgear field
Profound understanding of project management practices
Knowledge and experience with root cause analysis methodologies and tools (8D, A3 etc.)
Experience in commissioning GIS systems is a plus
Fluent English skills, German and any other language are beneficial
Experience in quality management and / or project management will be considered a plus
Good communication and cultural sensitivity
More about us
Our flexible work practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.
Accessibility and reasonable accommodation
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Use of Al and automated tools in recruitment
As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.
Background Screening and Security Checks
As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
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