Location:
Remote - Texas, United States
Job ID:
R0143114
Date Posted:
2026-11-06
Company Name:
HITACHI HIGH-TECH AMERICA, INC.
Profession (Job Category):
Sales, Marketing & Product Management
Job Schedule:
Full time
Remote:
Yes
Job Description:
POSITION TITLE: Technical Sales Specialist
DIVISION NAME: Environmental Business Division (EBD)
REPORTS TO: Senior Sales Manager, US and Latam
POSITION STATUS: Full-Time
WORK LOCATION: Dallas, TX (DLS)
WORK STYLE DESIGNATION: Hybrid (+50% Remote)
WORK STYLE REQUIREMENT: Remote 80% / Onsite 20%
FLSA STATUS: Exempt
TRAVEL REQUIRED: 50%
EXPECTED PAY RANGE: $99,607.94 - $136,960.92 Annually
The pay ranges listed above are for each position’s base pay only. This position may be eligible for other compensation including incentive pay and/or allowances. Candidates will receive additional information during the interview and selection process.
POSITION SUMMARY
The Technical Sales Specialist is responsible for every aspect of achieving revenue and earnings targets for their assigned sales accounts. This includes sales forecasting, planning, and developing strategies for future business. Management of accounts includes oversight of sales, service, and technical support for all product lines. The Technical Sales Specialist uses leadership skills to build strong, long-lasting customer relationships. The Technical Sales Specilalist is responsible for providing their own technical product support for their territory, occasionally supporting other regions. Specific technical product support responsibilities include performing instrument demonstrations, applications studies and reporting, pre/post-sales support, and technical seminars. The primary products include Benchtop XRF (BTXRF), Coating Thickness XRF (CTXRF), Contact Gauges (CG), Handheld XRF (HHXRF), Liquid Chromatography (LC), Spectrophotometry (UV-Vis/NIR, FL), Handheld LIBS (HHLIBS), Stationary OES (sOES), and Mobile OES (mOES). Communication with customers, factory engineers, and vendors to ensure effective support of the company’s product lines is critical.
The Technical Sales Specialist will work closely with the Sales Group, Applications Group, and Product Marketing Management to promote and demonstrate products to potential customers. Must attend and participate in conferences, exhibitions, and industry shows. Domestic traveling is required with some international travel.
Strong English language communication skills and demonstrated XRF, OES, LC, UV-Vis/NIR, FL, and/or LIBS acumen are required.
PRIMARY RESPONSIBILITIES
Develop and implement sales strategies to achieve sales growth and introduce new products. {E}
Effectively document and report back on customer requirements and information obtained during meetings with customers. {E}
Grow and maintain relationships at the management and executive levels that are of strategic importance to the company. {E}
Represent the company to the customer and vice versa. {E}
Attend account meetings where you will provide information on technology and present/demonstrate how the technology will meet their customer’s needs. {E}
Within HTA, coordinate and drive the necessary communication and actions to secure sales and/or solve all customer-related difficulties. {E}
Accurately forecast and achieve budget objectives. {E}
Utilize SalesForce.com daily by keeping records of accounts, calls, quotes, leads, and expense reports in a timely manner. {E}
Analyze customer samples for sales opportunities and technical support, and document findings using application reports that are stored in agreed cloud-based systems. {E}
Assist internal staff and customers with technical support and application issues. {E}
Visit prospective customers with sales staff in other regions to support sales efforts. {E}
Visit existing customers to resolve applications- or calibration-related issues. {E}
Perform instrument demonstrations to customers in support of system sales. {E}
Provide sales staff with technical information in…