Company Introduction:
We’re home to Asia's most dynamic and vibrant capital markets.
Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day.
HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all."
Job Summary:
We are seeking a highly experienced and commercially minded Senior Systems Manager, Microsoft 365 & AI Productivity Platforms, to serve as the enterprise product owner and subject matter expert for Microsoft 365, Collaboration Technologies and Microsoft Copilot across HKEX. This role will define the strategy, roadmap, governance, adoption, and value realization of the enterprise productivity ecosystem, encompassing Microsoft 365 Copilot, Teams, Exchange Online, SharePoint Online, OneDrive, Microsoft Viva and emerging AI capabilities.
As the senior Microsoft 365 SME and product leader, the incumbent will partner with business, technology, information security, risk and compliance stakeholders to drive workplace transformation, enhance employee productivity, modernize collaboration experiences, and ensure secure, compliant and scalable adoption of AI-powered productivity services. This role combines the responsibilities of a Product Manager, Technology Strategist, Platform Owner and Senior Technical SME to maximize business outcomes for over 2,000 employees. turn2search6L2-L2
Job Duties:
Job Responsibilities:
Microsoft 365 Product Ownership & Strategy
Own the enterprise product roadmap for Microsoft 365, Collaboration Platforms and Microsoft Copilot services.
Define and execute long-term strategy for digital workplace, productivity, collaboration and AI-enabled employee experiences.
Establish product vision, operating model, success metrics, and adoption targets aligned with business priorities.
Evaluate emerging Microsoft technologies, AI innovations and workplace trends to continuously evolve the platform strategy.
Develop business cases and value realization frameworks for productivity investments and platform enhancements.
Microsoft Copilot & AI Enablement
Serve as the enterprise SME and product owner for Microsoft 365 Copilot, Copilot Chat, Copilot Studio and future AI productivity services.
Drive enterprise-wide Copilot adoption, use case discovery, business value tracking and AI transformation initiatives.
Establish governance frameworks for AI usage, agent deployment, prompt management, data readiness and responsible AI practices.
Partner with business functions to identify opportunities for workflow automation, knowledge discovery and productivity optimization through AI.
Lead Copilot Center of Excellence activities and promote AI innovation across the organization.
Collaboration & Employee Experience Platforms
Own the end-to-end product lifecycle of Teams, SharePoint Online, OneDrive, Exchange Online, Viva and related collaboration services.
Define platform standards, service architecture, user experience principles and collaboration best practices.
Drive modernization of employee communication, document management, knowledge sharing and hybrid work experiences.
Ensure Microsoft 365 capabilities are leveraged effectively to improve workforce productivity, engagement and operational efficiency.
Governance, Security & Compliance
Partner with Information Security, Risk and Compliance teams to ensure secure deployment and operation of Microsoft 365 services.
Govern information protection, data lifecycle management, AI risk controls, data access controls and regulatory compliance requirements.
Define platform guardrails, usage policies, governance standards and service ownership models.
Ensure all productivity and AI services comply with enterprise technology standards and regulatory…