We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.
This position is based in our Atlanta office.
General Description:
The Office Administrator provides overall strategic and tactical leadership to ensure office functions and staff are aligned with firm objectives. Responsibilities include human resources, staffing, operational support, staff workflow support, and facilities management. Additional areas include coordination with accounting, marketing, IT, and recruiting. This is an exempt management position reporting to the Executive Partner and the Chief of Office Operations.
Key Responsibilities and Essential Job Functions:
Recruiting, hiring and supervision of Practice Assistants, Paralegals, Receptionists, Office Service Specialists, Office Services Supervisors and Guest Services Specialists. Daily supervision of local IT and Records personnel.
Arrange for and ensure completion of any/all onboarding, mandatory training and office orientation for all new hires (incoming staff as well as any/all attorneys); supervise departures for all positions.
Composing evaluations and gathering feedback from key stakeholders. Deliver annual performance evaluations, make bonus and merit increase recommendations for staff
Work collaboratively with the firm’s HR Department in implementing the progressive discipline procedures and discharge policies as needed, monitoring all staff use of PTO and LOA’s, benefit administration, and overall employee relations through conflict management
Develop the office budget and maintain variance accountability consistent with firm objectives and operational requirements. Review financial performance metrics for the office
Coordination with practice groups and firm management to develop staffing support and best practices
Facilities management, including emergency/safety practices, efficient economic use of office space, vendor selection process, oversee facility improvements and build outs, moves, and liaison with building management. Work with Director of Real Estate on buildouts, renovations and moves. Strategic planning for office growth
Develop Business Continuity Plan and Business Impact Assessment for the office in collaboration with the Director of Security for the firm; escalate incident to firm Business Continuity Task Force
Assist in ISO audit compliance
Oversight of all support staff, office support services, conference center, reception and other departments collaborating with firm wide administration and management teams
Coordination with Firm-wide procurement efforts for supplies, equipment, and other purchases for the local office
Oversee, champion and support as needed firm-wide and office projects including but not limited to 9/11 day of service, any/all Diversity Equity and Inclusion presentations, CLE and/or Practice Group presentations for clients or specific industries
Participation in designated office and/or firm meeting(s)
Special project and duties as assigned.
Required Skills:
Excellent interpersonal and communications skills
Excellent organization, time management, problem solving, and analytical skills
Required Qualifications & Education:
Bachelor’s degree required
Certifications helpful
5+ years of experience in a professional services firm
Knowledge of local, state, and federal labor and employment laws and policies
Knowledge and skills relating to conflict management and change management techniques
Knowledge of general accounting processes, terms, concepts, and policies
Knowledge of workforce demographic and trends
Knowledge of change/trends in the legal industry
Physical Requirements:
Ability to sit or stand for extended periods of time.
Moderate or advanced keyboard usage
Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to…