Sometimes referred to as Home Chef’s operations “SWAT” team, the Ops Ex team works on cross-functional initiatives that help to define the future state of the operations organization. The team prides themselves on being great problem solvers and thought partners. The Ops Ex team is a key partner to the fulfillment team, creating and maintaining technologically-driven tools to enable more efficient processes, and serving as the operations organization’s center for strategy development.
The Operations Excellence Analyst helps lead the strategy function, and the ‘digital SWAT’ function, which runs KPI reporting, demand forecasting, procurement excellence and data analytics. The Analyst Is responsible for supporting the priorities and expectations of the team, delivering strategic recommendations, and acting as a key subject matter expert and partner to fulfillment teams.
Detailed Responsibilities
Strategic Project Work
Own high priority project work as necessary. Includes analysis, project management, and strategic recommendations
Support 3rd party vendors with tools and guidance to coordinate delivery between sites and customers
Continuously optimize production plans and planning tools to support plant function
Data Analysis & Reporting
Develop models and methodologies to monitor success of multiple facets of the business (facility capacity, machinery usage, labor, production, etc.)
Find innovative ways to make data actionable for our production teams - build processes to better collect, store, and visualize operational data in a meaningful and impactful way
Enable data-driven decision making by reporting on core KPIs and performing ad-hoc analyses
Setting strategic priorities
Oversee fulfillment KPIs & reporting; use data to identify highest-impact project work
Help team to structure project work and deliver clear, data-driven recommendations
Drive project work from strategy to project recommendation and partner with CI team for implementation with the fulfillment teams.
Collaboration with operations technology team
Develop V1.0 of tools and reporting to support efficiency and quality improvements at the plants
Act as conduit between plants and IT for targeted quick support and results
Partner with operations technology team as business lead in the development of technology-driven applications to implement in the plants
This position requires 10% travel.
Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.
Completion of a four-year degree program in a related field: Science, Technology, Engineering, and Math Preferred
2+ years work experience in operations, management consulting, or data analysis role
Excellent analytical skills; strong capabilities in Excel, Google Sheets and Google Scripts.
1+ years of experience with Javascript, HTML, CSS & common coding languages
Continuous improvement mindset
Strong prioritization and project management skills
Excellent communication skills, with experience creating buy in with a range of stakeholders such as hourly employees, customers, suppliers, and executives
Proactive in identifying problems and finding innovative solutions
Ability to understand the big picture as well as exceptional attention to detail
Skilled at dealing with ambiguity and working in a fast-paced environment
Experience spearheading execution on large-scale, high-impact projects
Experience in a fast-paced, high-growth environment
More About Us
Perks and Benefits
Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
Medical, dental, vision, life and disability insurance available
Paid holidays, sick time and vacation time
401k program
Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses
How We Work Together
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