WHO WE ARE
HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage™ product.
OUR VALUES, OUR PASSION
At HomeEquity Bank, our values drive and inspire our actions with our customers, our partners and each other.
Customer-Focused. Passionate Advocates
Courage to Act. Do the Right Thing
One Team. One Vision
Think Long-Term. Ever-Evolving
Be Exceptional. Inspire Greatness
POSITION SUMMARY
The underwriter is accountable for independently adjudicating residential mortgage applications by assessing borrower creditworthiness, property and collateral risk, and overall file integrity in accordance with approved credit policy, underwriting guidelines, and delegated lending authority. The role ensures sound and well-documented credit decisions, timely file turnaround, and compliance with regulatory, audit, and internal risk standards while supporting the Bank’s risk appetite and business objectives.
Credit Adjudication & Risk Management
Review and decision mortgage applications within delegated lending authority
Balance risk and opportunity by structuring solutions that meet client needs while maintaining policy adherence
Ensure underwriting decisions are complete, accurate, meet established quality standards and regulatory expectations
Escalate suspicious or material risk concerns to management in accordance with Bank requirements.
Assess borrower, property, and collateral risk using a holistic, risk‑based approach to support prudent lending decisions.
Identify, evaluate, document, and escalate exceptions in accordance with established approval protocols.
Business Performance & Operational Excellence
Manage underwriting pipeline while consistently meeting service level expectations and quality standards.
Maintain thorough and accurate system documentation, including decision rationale, conditions, and escalation records.
Identify process inefficiencies and propose practical improvements to enhance turnaround times and consistency
Maintain knowledge of products, policies, underwriting guidelines, and regulatory expectations to support consistent decision‑making and stakeholder confidence
Stakeholder Collaboration
Work collaboratively with internal and external partners (e.g., Sales, Fulfillment, Risk,) to resolve issues and support sound credit outcomes
Build and maintain effective working relationships with Brokers, Sales, Risk, and internal partners
Provide clear, timely, and professional communication on credit decisions, conditions, and risk considerations.
Support a strong risk culture by modeling disciplined underwriting practices and consistent application of policy.
Excellent computer skills – Microsoft Office (Outlook, Word, Excel)
Deep experience in credit and mortgage underwriting, including complex and non‑standard files
Proven ability to exercise delegated lending authority and apply sound credit judgment
Ability to influence outcomes through expertise, collaboration, and clear credit rationale
Strong verbal and written communication skills (English/French as required)
Ability to work independently and collaboratively within a team while effectively managing time, priorities, and workload
Good understanding of the residential real estate market, real estate market trends, and industry lending practices.
Working Conditions Unique to Job
Hybrid office environment
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Souscripteur(trice) bilingue
SOMMAIRE DU POSTE
Le ou la souscripteur(trice) est responsable d’évaluer et de rendre, de façon autonome, des décisions concernant les demandes de prêts…