FFT position, 7p to 7a.
At Houston Methodist, the Emergency Room Technician position is responsible for maintaining knowledge and skills necessary to communicate appropriately and carry out delegated tasks for diverse patient population and their families in the Emergency Room, performing patient care activities of daily living (ADL's), as needed. This position performs delegated patient care duties under the supervision of a licensed nurse. The Emergency Room Technician position records data established by policy and procedure, and reports observations and patient problems to the licensed nurse and/or provider. The Emergency Room Technician position is responsible for assigned non-nursing functions independently, handling patient care and technical issues as they arise within the scope of their job. This position also performs clerical tasks such as answering the phones and transcribes orders as needed.
FLSA STATUS
Non-exempt
QUALIFICATIONS
EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
EXPERIENCE Six months in an emergency setting or Emergency Medical Technician Basic or Intermediate certification (State of Texas)
LICENSES AND CERTIFICATIONS
Required BLS - Basic Life Support or Instructor (AHA) - American Heart Association and
NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 3 months
Preferred CPT – Certified Phlebotomy Technician (ACA)
KNOWLEDGE AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Displays strong time management skills
Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers
Practices proper infection control, including precautionary procedures
Independently adapts to multiple ongoing priorities including organizing work flow
Demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action
Strong organizational skills to handle a heavy workload and maintain accuracy
Possesses competent computer knowledge. Operates multiple computer systems including electronic health records, i.e., Epic, and Microsoft Office (Word, PowerPoint, & Excel)
Demonstrates ability to access information both in the department and within the hospital system to support the department and interprofessional health care team as appropriate
Successful completion of validated Basic EKG proficiency exam with a score of 80% and correct identification of lethal dysrhythmias during orientation
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS Participates and contributes to a dynamic, team-focused work unit responding willingly and positively to colleagues needs for assistance and partnership to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner in a clear and timely manner.
Communicates effectively with patients, family members, co-workers, medical staff, hospital personnel, and other customers; treats all individuals with dignity and respect. Acts as a patient advocate in coordinating care across the continuum that meets the patient’s needs
Encourages open communication to achieve mutual…