At Houston Methodist, the Quality Control Indexing Analyst position is responsible for reviewing the quality of scanned patient medical records and loose documents in the medical record imaging system to ensure the highest level of quality possible. Other duties for this position include indexing all medical record documents to the appropriate patient folder, ensuring that each document is correctly assigned the appropriate document name and ensuring workbasket expectations are met. The Quality Control Indexing Analyst position also performs document prepping and/or scanning functions as needed.
FLSA STATUS
Non-exempt
QUALIFICATIONS
EDUCATION Associate’s degree in health information management or related field required or additional two years of experience (in addition to the minimum experience requirements listed below) in lieu of degree
EXPERIENCE One year of general clerical experience, medical record experience, and/or other related experience
Experience working with document management strongly preferred
KNOWLEDGE AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Demonstrates attention to detail and ability to distinguish between the various documents, those documents that do not require scanning or inclusion into the record, and those that should be classified as outside facility documents
Ability to quickly learn new and updated computer applications and to rapidly navigate between applications
Keyboarding proficiency
Working knowledge of all the components of a medical record
Maintains working knowledge of over 150 document types and ability to distinguish which documents should be indexed to a particular document type
Working knowledge of electronic health records, document capture processes and auditing of proper placement of documents
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal departmental and organizational results.
Interacts with others in a supportive and respectful manner; communicates effectively with members of the team as well as internal and external customers.
Takes initiative to help other team members when assigned duties are complete.
SERVICE ESSENTIAL FUNCTIONS Performs one or all of the following functions as needed to ensure document capture processes occur efficiently:
◦ Prepping Functions - Processes documents for scanning and indexing by determining which documents need to be scanned as part of the patient’s medical record, preparing the documents (e.g., removing staples, paper clips, etc.; applying correct labels), and sorting each document according to the correct patient encounter.
◦ Scanning Functions - Processes documents for indexing by performing daily maintenance on the scanner to ensure optimal image results, performing a check of the documents to ensure they are ready for scanning (e.g., ensuring all staples and paper clips have been removed; applying correct labels), creating an appropriate batch for scanning, and scanning each batch ensuring that documents are scanned correctly and moved to the correct status.
◦ Transcribing Orders Functions - Identifies physician order document types and transcribes required components in the Epic order entry function.
QUALITY/SAFETY ESSENTIAL FUNCTIONS Indexes all medical record documents to the appropriate patient medical record and visit, ensuring that each…