At Houston Methodist, the Sr Quality Outcomes Specialist position is responsible for assessing and facilitating clinical systems and/or processes to ensure that care delivered is safe, effective, patient-centered, timely, efficient and equitable. This position identifies outcomes variances, taking initiative for timely resolution of potential concerns, and utilizes the ability to synthesize an analysis of complex systems, developing and implementing solutions to improve complex processes and goals. Other responsibilities for the Sr Quality Outcomes Specialist position include supporting and promoting the organization-wide clinical performance improvement/patient safety program and culture; and serving as departmental expert for areas of expertise, sharing knowledge, effective tools and educational materials as appropriate. Additionally, this position serves as a resource and expert in performance improvement methodologies to clinical staff; conducts educational offerings to support training, mentoring, and precepting of team members; and conducts review, analysis, and integration of data in workflow design to support team, departmental and organizational mission and goals.
FLSA STATUS
Exempt
QUALIFICATIONS
EDUCATION Graduate from an accredited school of Nursing
Bachelor’s degree in nursing, allied health, healthcare administration, business administration or a clinical discipline
Master’s degree preferred
EXPERIENCE Seven years of experience in clinical care activities in an acute care hospital setting to include four years clinical care activities and three years quality experience. For HM employees, four years of clinical care activities and one year experience in quality
Two years of experience that demonstrates progressive leadership
LICENSES AND CERTIFICATIONS
Required RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and
Must have one of the following CPHQ, CPPS, or CPSO within 18 months
KNOWLEDGE AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Demonstrates knowledge and application of process improvement tools and techniques (statistical process control tools and team tools)
Demonstrates knowledge of regulatory and accrediting standards as they apply to performance improvement
Skill in developing and maintaining interpersonal relationships with a wide variety of healthcare professionals and hospital leadership
Ability to define problems, collect data, establish facts and draw valid conclusions and evidence performance improvement via measurable results
Ability to enter and abstract data using personal computer, as well as the ability to utilize data to facilitate the improvement and change in processes
Computer skills to include Excel, Word, and PowerPoint
Ability to facilitate performance improvement teams, present data and promote a collaborative approach toward goal achievement
Ability to work independently and interdependently
Presentation skills and expertise in designing and implementing teams/educational offerings related to clinical quality
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS Leads facility partners to bring expert assessment and problem-solving skills to ensure reliable, safe systems of care for all patients.
Develops and maintains positive working relationships with leadership, physicians, colleagues and peers and works…