Hardware Lab Technician (Servers)
This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Compute at HPE helps organizations power their edge-to-cloud platform with proven, workload-optimized products, solutions, and services. Our leading supercomputing technologies enable customers to transform and modernize their IT infrastructure, solve complex problems and support new business opportunities with purpose-built infrastructure and software. Join us redefine what’s next for you.
What you'll do:
Job Family Definition:
Responsible for executing and supporting server and compute platform deployment, integration, validation, and hardware configuration in accordance with company policies and business requirements. Works closely with engineering, program to ensure timely delivery, configuration, and readiness of server platforms for development, validation, and customer-related activities.
Performs hands-on tasks including server assembly, hardware installation, component replacement, system bring-up, rack integration, cable routing, and hardware troubleshooting.
Applies server architecture and compute platform knowledge to support hardware configuration, system validation, issue isolation, and execution of engineering requests. Collaborates with cross-functional teams to resolve hardware-related issues and improve operational efficiency.
Follows engineering specifications and utilizes PCBA rework and soldering skills to perform component replacement, board-level modifications, prototype support, hardware repair, and failure analysis activities when required.
Management Level Definition:
Uses ability as a skilled specialist to contribute to the development of new concepts/techniques and to complete assignments/tasks in innovative and effective ways. Expert knowledge on the general/technical aspects of the job. Works on assignments that are highly complex in nature where a strong degree of initiative and technical knowledge are required to resolve problems. Work is completed independently and has ability to handle most unique situations. Frequently determines methods and procedures for new assignments. May supervise the activities of other non-exempt employees.
Responsibilities:
Performs advanced and complex server and compute platform integration, deployment, validation, and operational tasks independently, including system assembly, hardware installation, component upgrades, and rack deployment.
Serves as a technical resource for server hardware, compute platforms, and lab operations, capable of analyzing hardware issues, identifying trends, and providing recommendations to engineering and program teams.
Identifies opportunities to improve server deployment, lab execution, assembly processes, and operational efficiency, and collaborates with stakeholders to implement solutions.
Provides technical training, mentorship, and documentation for server assembly, hardware installation, troubleshooting procedures, and lab operation processes.
Provides troubleshooting and problem-solving support for complex hardware issues, including server bring-up, component compatibility, system integration, and failure isolation.
Applies PCBA soldering and rework skills to perform component…