** At Securian Financial the internal posting title is Treasury Sr Rep **
Position Overview
This position is responsible for managing outgoing wire payments from the initial request through bank processing and final confirmation. The associate works closely with internal business units and supporting banks to ensure payments are completed accurately, timely, and according to established procedures.
In addition, the position is responsible for allocating incoming wire and ACH premium payments for the Individual business, coordinating wire returns, and providing documentation for internal and external audits.
The role requires strong attention to detail, organizational skills, knowledge of banking systems, and effective communication with internal and external partners.
Primary Responsibilities
Outgoing Wire Request Processing
Collects and monitors outgoing wire requests received throughout the business day.
Reviews wire requests to ensure all necessary payment information and instructions are provided.
Determines the appropriate banking system based on the payment request and funding account.
Enters outgoing wire payment instructions into the correct banking platform.
Verifies payment information for accuracy before submitting the wire for approval.
Ensures wire requests are processed timely to meet established banking deadlines.
Communicates with business units when additional information or clarification is needed.
Wire Confirmations and Communication
Monitors outgoing wire payments to ensure they have been successfully processed by the bank.
Retrieves wire confirmations once payments have been completed.
Sends payment confirmations back to the requesting business units.
Responds to business unit inquiries regarding payment status.
Researches any payment discrepancies or delays and communicates updates to the appropriate parties
Audit Support and Documentation
Fulfills internal and external audit requests related to outgoing wire transactions.
Retrieves copies of original wire requests and supporting documentation.
Provides payment confirmations and approval documentation when requested.
Ensures audit documentation is accurate, complete, and provided within required deadlines.
Maintains organized payment records to support future research and audit requirements.
Incoming Wire and ACH Premium Allocation – Individual Business
Receives incoming wire and ACH premium payment information for the Individual business.
Reviews payment details to identify the appropriate customer, policy, or account.
Allocates incoming premium payments to the correct source system.
Ensures premium payments are accurately applied within established daily processing deadlines.
Researches unidentified payments and works with the appropriate business units to resolve allocation questions.
Assists with resolving payment discrepancies to ensure accurate cash processing.
Wire Returns and Bank Communication
Works directly with supporting banks to coordinate the return of wire payments when necessary.
Reviews wire return requests to determine the appropriate action.
Communicates with business units to obtain any additional information or authorization needed to process returns.
Coordinates with the bank to initiate or facilitate wire returns according to established procedures.
Monitors return requests and follows up with the bank until the return is completed or otherwise resolved.
Maintains documentation of wire return requests, bank communications, and final resolutions.
Cross-Training and Team Support
Provides backup assistance to other Cash Unit team members during vacations, absences, and periods of increased workload.
Participates in cross-training to ensure adequate coverage of critical payment processing responsibilities.
Assists with researching payment transactions and resolving banking questions as needed.
Maintains knowledge of banking platforms and internal payment processing procedures.
Daily Processing Expectations
Monitor and collect outgoing…