JOB SUMMARY
HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
Located on the Be Well campus, a multi-service behavioral health center for Orange County residents, HealthRIGHT 360 provides gender responsive withdrawal management and residential treatment for adult men and women. The program offers a therapeutic milieu to improve the health, safety, and self-sufficiency of people struggling with addiction. Be Well Program is a residential substance use disorder (SUD) treatment program that provides 3.1, 3.3, and 3.5 ASAM levels of care for males and females, as well as 3.2 withdrawal management. There are 15 beds allocated for 3.1/3.5, 15 beds for 3.3 and 12 beds for 3.2, for a total of 42 beds.
SUD Supervisor, Overnight leads and supervises a team of professionals to ensure delivery of quality client care. This in-person role contributes to maintaining a positive and supportive environment for our clients and ensures that staff meet the organization’s goals in alignment with HealthRIGHT 360’s philosophy, mission, values, policies, and objectives. The SUD Supervisor is responsible for overseeing client care, which includes staff scheduling, managing relationships with outside agencies, and performing other assigned tasks. Additionally, the role supports daily activities essential to incorporating the organization’s mission and values into our service delivery.
KEY RESPONSIBILITIES
People Supervision
Partner with Human Resources to recruit, interview, hire, and, when necessary, terminate staff.
Provide leadership, training, coaching, and day-to-day supervision for assigned staff.
Set clear performance expectations, monitor progress, and deliver constructive feedback through regular check-ins, performance evaluations, and improvement plans.
Ensure staff consistently deliver high-quality customer service and uphold HealthRIGHT 360’s mission, values, policies, and procedures.
Take corrective action as needed, including issuing formal written notices or overseeing terminations in alignment with organizational standards.
Ensure adequate staffing coverage by filling in or reassigning duties when necessary.
Foster a positive, collaborative, and accountable team environment.
Direct Service
Provide services within the scope of practice, which may include crisis intervention, assessments, individual and group counseling, case conferences, educational groups, and treatment plans as assigned.
Assume ownership for any crisis as it relates to service delivery and see it through to completion.
Maintain documentation of services provided in accordance with HealthRIGHT 360’s policies and procedures to satisfy internal and external evaluating requirements.
Monitor and ensure the safety and well-being of all clients in the facility during overnight hours, including light cleaning, sanitation, and proper storage of supplies and equipment.
Safely and efficiently transport clients to designated locations during emergency situations and as needed.
May deliver services in an outpatient, residential, or in the field, depending on clients’ needs.
Treatment Oversight
Assign clients to staff’s caseload.
Ensure that all treatment service plans and activities are executed in keeping with the organization’s values, mission, vision, and strategy.
Facilitate and assist with client case…