Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow?
Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.
Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!
Universal Dedicated, Inc., a subsidiary of Universal Logistics Holdings, Inc., is a leading provider of asset-based and asset-light transportation solutions across North America. Through experienced leadership, innovative technology, and operational excellence, we deliver customized logistics and supply chain solutions that help our customers improve efficiency, service, and performance.
This position is based in Lake Orion, Michigan , supporting dedicated transportation operations for General Motors . We are seeking a highly organized Office Supervisor to oversee the daily administrative functions of the operation while supporting drivers, dispatch, customers, and operational leadership. This individual will play a critical role in ensuring accurate reporting, compliance, customer communication, and overall office efficiency.
Key Responsibilities
Supervise daily office operations and administrative personnel
Ensure accurate completion of customer reports, operational documentation, payroll, billing, and driver records
Serve as a liaison between operations, drivers, customers, Human Resources, Payroll, and Corporate departments
Support daily transportation operations through reporting, data entry, scheduling, and issue resolution
Monitor attendance records, employee documentation, and personnel files
Assist with recruiting, onboarding, orientation, and administrative support for new hires
Maintain compliance with company policies, customer requirements, and DOT documentation standards
Track and report key operational metrics related to service, staffing, attendance, and performance
Support customer communication and help resolve service or administrative concerns
Ensure office records, files, and documentation are maintained accurately and confidentially
Identify opportunities to improve administrative processes and office efficiency
Assist leadership with audits, special projects, and operational reporting as needed
Provide coaching, training, and performance feedback to office staff
Qualifications
2+ years of leadership experience in administrative, office management, logistics, transportation, or operations support roles
Previous experience supervising office staff preferred
Strong organizational and time management skills
Excellent communication and customer service abilities
Proficiency with Microsoft Excel, Word, Outlook, and other Microsoft Office applications
Ability to manage multiple priorities in a fast-paced environment
Strong attention to detail and commitment to accuracy
Experience with payroll, reporting, data entry, or transportation documentation preferred
Ability to maintain confidentiality and handle sensitive information professionally
Bachelor's degree preferred but not required