A path for every ambition.
At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.
We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.
Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.
Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.
Your ambition has a home here.
Account Executive
The Account Executive (AE ) will provide professional, courteous account management and brok erage servic es to assigned client s, having the primary responsibility for account retention . Working alongside Producers (aka “Client Executives / Sales”) as assigned, the AE shall be principally responsible for overseeing management of assigned accounts, including redundant interface with appropriate decision makers, proactive consultation , insurance program design, carrier interface/marketing, coordination of risk contro l resources, relevant collaboration with colleagues throughout HUB , and negotiation of coverage terms and conditions.
The AE will interface with Account Managers (AMs) directly for assigned accounts , involving assigned individuals appropriately in service-related activities in support of clients . In general, issues related to coverage applicability, exposure evaluation, contractual requirements, and program design fall within the domain of the AE . Issues related to policy processing, maintenance of client data on the EPIC agency management system, routine changes ( e.g., adding a new vehicle to the policy), and other transactional or clerical work fall within the domain of the AM .
JOB RESPONSIBILITIES
Working alongside and cooperatively with Producers , if assigned on accounts, serve as the HUB’s primary consultant to the client . The Producer has primary responsibility for client relationship management a nd initiating new sales . The AE has primary responsibility for retaining the account, acting as the de facto technical expert and broker-consultant . (In some instances, no Producer will be assigned, and the AE also is primarily responsible for client relationship management.)
Ensure Producers , when assigned, are fully informed about, and prepared for all client meetings and interfaces to be able to manage the client relationship competently and proactively .
Establish and maintain strong and productive professional relationships wit h “C-Level” and other decision makers for assigned HUB clients .
Possess a detailed knowledge of the client’s business and industry, being able to articulate applicable exposures to loss, insurance coverages , and appropriate/available risk management/control solutions.
Establish and maintain strong and productive professional relat i onships with insurance carrier marketing, underwriting, and risk control staff , including a detailed familiarity with each carrier’s products and services in support of assigned clients.
Directly oversee and coordinate the delivery of all HUB services to assigned clients throughout the policy cycle, including stewardship reports, delivery of risk control services, carrier meetings, claims reviews, preparation of coverage outlines, and marketing of emergent and renewal coverage requests.
Work cooperatively and…