A path for every ambition.
At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.
We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.
Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.
Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.
Your ambition has a home here.
Position Summary:
The Manager, Commercial Auto & Transport is responsible for leading the team in the financial success of the department and financial success of Hub as a whole, delivering exceptional client experience and sales excellence, through training, coaching, mentoring and motivating employees. You are accountable for increasing revenues, profitability, and flow through, managing expenses, as well as the overall satisfaction / engagement of both clients and employees.
Responsibilities:
Develop annual business plan with VP, Auto Insurance that when executed, will meet targets and maximize every opportunity for:
New business
Business retention
Department growth
Client experience
Employee experience
Execute on new programs, acquisitions and other opportunities for growth/retention
Provide support as needed to operations
Monitor P&L statements (or a portion of) and take appropriate corrective action when necessary to ensure targets are met
Ensure excellent and consistent client service experience
Ensure all best practices are adopted and effective
Maximize on opportunities for efficiency
Participate actively in both the business and industry communities to build a network of contacts that improve the presences and reputation of the branch and organization
Other duties and responsibilities as assigned
Provide a positive work environment that attracts, retains and motivates talent
Select the best talent for best-fit in positions
Support the team of talent to achieve their highest performance potential
Performance management Frequent feedback (formal/informal)
Annual formal review
Documentation
Provide and encourage development: Training and development (internal/external courses & on-the-job training)
Cross training
Coaching
Identify and develop future leadership talent (Supervisors, Leads, Managers)
Onboard and orient new talent
Conduct regular meetings
Clear, concise and consistent communication (branch specific, corporate communications, ect)
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Work with the VP, Auto Insurance to deliver exceptional service to key CL auto client accounts . .
Strong collaborative working relationships within the leadership team
Ensure consistent and effective application of all corporate policies and procedures as they apply to the business or to the employee
Ensure the safekeeping of all company assets in the department Other duties and responsibilities as assigned
Skills, Characteristics & Qualifications
· 5 years’ minimum insurance brokerage & technical expertise
· 3 years of experience in management /leadership in insurance or another industry
· CAIB, CIP, FCIP, CRM designations preferred
· Level 2 working towards Level 3 General Insurance License
· University degree preferred
What we offer you
We invest in your growth. HUB offers structured training, licensing support , and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility…