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The Lead Technology Leadership Professional provides strategic leadership and deep technical expertise to drive application reliability, observability, and operational excellence across enterprise-scale platforms. This role partners closely with engineering, architecture, infrastructure, and business teams to ensure solutions are reliable, scalable, secure, and aligned with business objectives.
As a key technical leader, you will guide reliability engineering, monitoring strategies, incident management, automation initiatives, and operational readiness efforts while influencing technology direction across multiple stakeholder groups. You will also identify opportunities to leverage AI, automation, and modern observability practices to improve system performance, engineering productivity, and operational outcomes.
Key Responsibilities
Provide strategic and technical leadership for enterprise applications and technology operations, ensuring reliability, scalability, and operational excellence.
Lead product validation, qualification, and production readiness activities to ensure compliance, quality, and operational requirements are met before release.
Partner with engineering, infrastructure, cloud, security, manufacturing, quality, and business stakeholders to deliver technology solutions aligned with organizational objectives.
Serve as a senior technical advisor, driving resolution of complex production, application, and operational challenges.
Establish and promote best practices for Application Reliability & Operations Engineering, including observability, incident management, problem management, resiliency, and continuous improvement.
Lead the design, implementation, and optimization of monitoring and observability solutions using Splunk and related technologies.
Drive automation initiatives leveraging Python, PowerShell, Bash, APIs, AI, and Generative AI to improve operational efficiency, troubleshooting, and engineering productivity.
Evaluate emerging technologies and develop recommendations that balance technical requirements, business priorities, risk, and long-term strategy.
Improve application performance, availability, disaster recovery readiness, capacity planning, and operational resilience across cloud and on-premises environments.
Collaborate with cybersecurity, risk, governance, and data privacy teams to ensure compliance with organizational and regulatory standards.
Analyze operational metrics, system performance, and telemetry data to identify trends, risks, and opportunities for optimization.
Influence technical direction and architectural decisions across multiple teams and technology domains.
Mentor and guide engineering teams in adopting modern operational practices, observability standards, and automation capabilities.
Communicate technical strategies, risks, and recommendations effectively to senior leadership and non-technical stakeholders.
Lead continuous improvement initiatives that drive measurable business outcomes, service reliability, and operational efficiency.
Use your skills to make an impact
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent combination of education and experience.
10+ years of experience supporting, engineering, or leading enterprise-scale applications, platforms, or technology operations.
5+ years of experience leading large-scale technology initiatives, reliability engineering programs, observability functions, or operational excellence initiatives across multiple teams and stakeholders.
Strong understanding of Application Reliability & Operations Engineering, including application availability, resiliency, observability, operational readiness, incident management, problem management, automation, and continuous improvement.
Hands-on experience with Enterprise Observability platforms, including 5+ years of experience with Splunk , covering architecture,…