Job Function Summary:
The Clinical Laboratory at Zuckerberg San Francisco General provides laboratory testing services for inpatients and outpatients of ZSFG, Laguna Honda Hospital, District Health Centers, and other facilities under the auspices of the SF Public Health Department. The primary responsibility of this position is pre-analytical laboratory testing procedures. Additional responsibilities include: 1) answering telephone inquiries for laboratory results, including critical results and laboratory-related questions, and instructing patients and healthcare providers for specimen collecting; 2) outpatient laboratory registration; 3) Phlebotomy.
The laboratory services described below are expected to be performed efficiently and accurately, and to strictly adhere to all University, ZSFG, and departmental policies. Errors in these laboratory services can be dangerous to patients and could be highly disruptive to the patient, the individuals caring for the patient, and the laboratory staff. This position performs all duties in a manner that denotes the team concept and reflects the UCSF and ZSFG mission, vision, and values. The Hospital Lab Technician 1 is required to follow all health and safety precautions and procedures as mandated by regulatory agencies and comply with all UC, ZSFG, and Clinical Laboratory policies. For questions, please email jhyme.laude@ucsf.edu.
Key Responsibilities
%
of time
Essential Function (Yes/No)
Key Responsibilities
(To be completed by Supervisor)
40
Yes
A. Pre-Analytical and Analytical
DATA ENTRY, PROCESSING, and RECEIPT STAT/ROUTINE SPECIMENS
Perform pre-analytical laboratory testing procedures for patient specimens requiring various Chemistry, Hematology, or Serology testing. Specimens consist of blood, urine, stool, and other body fluids. Enters patient data and test requests into the laboratory information system. This requires knowledge of all the appropriate computer functions and options, as well as good typing skills. Clarifies test requests by contacting the physician/unit/clinic. Handles all specimens in accordance with infection control guidelines and uses appropriate personal protective equipment.
STANDARDS
Prioritization of blood, urine, stool, and body fluid specimens as they are delivered to the laboratory through a pneumatic tube system or messengers, based on ordered priority or stability requirements, as STAT or routine.
Timestamps requisitions and reviews tests requested. Follows the laboratory’s specimen and requisition acceptance and rejection policy to ensure each specimen is labeled properly and each requisition is complete.
Knowledgeable about tube and volume requirements for most ordered tests.
Knowledgeable about which tests require special handling regarding temperature, time, and centrifugation.
Use the Clinical Lab Processing Guide as a resource for additional information.
Resolve problems/discrepancies or notify a supervisor to assist.
Completes data entry and processes all STAT and routine specimens within the laboratory’s stated turnaround time standard.
Responsible for minimizing data entry errors by verifying all typed data.
Centrifuges, aliquots, and labels all specimens accurately according to test requirements.
Deliver specimens to the appropriate testing area.
Follows procedures for preparation and sending specimens out to reference labs.
Performs the computer registration process.
Ensures requisition data is complete and contacts the clinic or physician for missing/unclear information.
Communicate with a supervisor and engineering when there are issues with the pneumatic tube system.
Maintain a continuous flow of specimens for aliquoting by organizing your workload efficiently.
Package specimen for sending out to the Referral Laboratory when assigned to that rotation or when a send-out person is not available.
Monitors and completes add-on requests.
CUSTOMER SERVICE/ INQUIRY/ PHLEBOTOMY and SPECIMEN COLLECTION
Accurately and clearly communicates and…