*We are open to supporting 100% remote work anywhere within the US.*
ICF’s Digital Modernization Division is a rapidly growing, entrepreneurial, technology department. Our team is a leading provider of Digital Transformation services for Federal agencies. Our services focus on enabling agency mission and business transformation using industry-leading low-code platforms, mobile applications, robotics process automation, and data analytics platforms. We are partnered with some of the world’s leading and most innovative companies like Salesforce, ServiceNow, Microsoft, and UiPath. We focus on offering a full range of architecture and planning, system implementation, integration, analytics, and O&M for our customers.
The Work
ICF is looking for a Quality Assurance Analyst to support a new Salesforce.com implementation within the Department of Transportation. Our services focus on enabling agency mission and business transformation using industry leading low-code platforms, mobile applications, robotics process automation and data analytics platforms. The programs will have a focus on offering a full range of architecture and planning, system implementation, integration, analytics, and O&M for our customers.
As a Quality Assurance Analyst at our company, you will have the opportunity to work on new and exciting projects and develop your career.
What you will be doing:
Analyzing user stories and requirements for validity and feasibility
Collaborate closely with other team members and departments
Execute all levels of testing (System, Integration, and Regression)
Detect and track software defects and inconsistencies
Provide timely solutions
Apply quality engineering principles throughout the Agile product lifecycle
Provide support and documentation
Lead and or support the UAT effort
Report bugs and errors to development teams
Help troubleshoot issues
Passion for delivering defect free software
Based on your experiences and interests, we may ask you as a technology professional to support growth-related activities, including (but not limited to) RFI, RFP, prototypes, and oral presentations. Team members are also expected to uphold and maintain appropriate certifications necessary for their practice expertise.
What you must have:
Must have lived in the US for the past 4 years and the work MUST BE PERFORMED in the United States (U.S.), due to federal contract requirements
3+ years' experience in quality assurance and or quality control in SaaS applications
Experience in various testing types, functional testing, regression testing, integration testing and performance testing
Experience in manual testing, automated testing, or both and must be proficient in test automation, Bug Tracking and Management, test planning and documentation
Experience leading UAT, writing test scripts, user guides, creating test data, and testing in multiple environments.
Ability to obtain and maintain a Federal Public Trust.
Must be a US Citizen or Permanent Resident per Federal contract requirements.
What we would like you to have:
Bachelor’s degree in a technical field: Computer Science, Engineering, or related discipline.
Strategic perspective and business acumen - Looks toward the broadest possible view of an issue/ challenge; can easily pose future scenarios
Demonstrates excellent communication and interpersonal skills; able to communicate clearly and concisely
Prior exposure providing testing deliverables within Agile and Scrum methodologies as well as tracking defects and working with team on resolution.
Experience on US Federal Government Projects
Experience with Salesforce and a Salesforce Admin Cert
Jira, Confluence experience or equivalent
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges…